Behind every task, a human experience

A people-centered problem solver

James Anthony Resulta from Makati City, Philippines, is someone who finds purpose in helping people, improving processes, and creating positive change. As a People Services & Solutions Officer at FrieslandCampina, James plays a key role in keeping HR operations running smoothly. From leading payroll transformation projects in the Philippines and Singapore to managing compliance, ServiceNow tickets, and HR systems, he ensures that everything behind the scenes works seamlessly for employees.

For James, HR is more than just processes and reports. It’s about making work life easier and better for everyone.

Each task I handle is connected to someone’s experience at work. If I can make that experience smoother, that’s already a win.

Titlu
Leading change and growing through challenges

James’s growth at FrieslandCampina has been shaped by ownership, collaboration, and a mindset of continuous learning. Over time, he has taken on bigger challenges and delivered real impact. One of his proudest moments is leading Project Lotus, a payroll transformation that shifted the company from weekly to semi-monthly payouts. The change reduced pay runs from 76 to 24 annually, improved accuracy, and made life easier for employees; all without any disruptions in pay.

Beyond Project Lotus, James has been involved in shaping how HR operates globally. As part of the PS&S transition and the Evolve project, he helped introduce better systems and ways of working, gaining firsthand experience in global HR transformation. He’s grateful for how FrieslandCampina creates space for growth through mentorship, meaningful projects, and a culture that encourages ideas and ownership.

Making a difference, one step at a time

At his core, James values honesty, growth, and care for others. He loves sharing knowledge, supporting teammates, and staying resilient through challenges. What drives him most is making a positive impact by finding ways to make systems better and helping people succeed. FrieslandCampina’s purpose, Nourishing by Nature, resonates strongly with him.