QA Services & Support Manager

Did you know that you already know us? Almost every second tablet on the global market contains our products. DFE Pharma has a strong and leading position in excipients and is recognized for its high quality products and services. We work with practically all big pharmaceutical companies worldwide.

As this demands great entrepreneurial power we are always looking for people who take ownership and are not afraid of accountability.

Now is your chance to join! Are you a pro-active manager to bring our Quality service to the next level for our customers?

QA Services & Support Manager

Ce ne dorim

  • A M.Sc. in Pharmacy, Chemistry, Food Technology or equivalent, with at least 5 years working experience in the Pharmaceutical industry
  • People Manager
  • Able to influence internal and external stakeholders on quality related topics
  • Outstanding verbal and written communication in English (German or Dutch are nice to have but not mandatory)
  • Experience in Excipients, Lactose, Nutraceuticals, Biopharma is a pré

Ce oferim

  • International work environment
  • Continuous learning and development; your development is not only good for your career; we also benefit from it
  • Excellent remuneration package
  • Short communication and short decision lines
  • One day per year off for volunteering activity
  • Hybrid working (two days office and three days home office)

Descrierea postului vacant

  • Represent DFE towards relevant external stakeholders (e.g. customers, customer auditors, contract manufacturers)
  • Define and monitor customer agreements, including customer services, complaint handling and troubleshooting
  • Drive standardization and efficiency (continuous improvement) in processes and systems , GMP and GDP
  • Ensure an effective Quality Services & Support culture in the organization, together with sales, tech. support and production
  • Contribute to the development of the customer experience by providing state-of-the-art
  • Define and ensures required capabilities, continuity and governance
  • Facilitate Sales Support, QA Operations support, Site support, change management support, data sharing Complaints handling
  • Develop trainings and ensures training of employees for general quality awareness and topics
  • Control the applicable budgets
La FrieslandCampina credem într-un mediu de lucru în care fiecare angajat își poate manifesta personalitatea în mod autentic și se simte împuternicit să își descătușeze întregul potențial. Acceptăm diferențele și suntem deschisi către aplicanți, indiferent de sex, religie, rasă, orientare sexuală, vârstă, dizabilitate sau naționalitate. Dacă cine suntem noi ți se potrivește, te încurajăm să aplici, chiar dacă simți că s-ar putea să nu îndeplinești toate cerințele rolului.

Detalii despre echipa

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  • You will work in the Quality Department and report to the Quality Director
  • You will manage the Quality service team consisting of six Specialists
  • The vacancy is located in Goch (Germany), which is close to Nijmegen (The Netherlands) and Düsseldorf (Germany)
Aplica acum

Contact

Christopher Kretschmann

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JOB-ID: 56075 | QA Services & Support Manager, Germany
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