Solution Specialist

The GBS IT platform is providing IT services towards the FrieslandCampina Finance and Procurement functions. The Team is comprised of 3 Pillars / Delivery Units:

  • The SAP / Coupa delivery unit that organized around globally organized transactional Finance Processes and Procurement processesses enabled by SAP and Coupa

    • The Enterprise Agenda Delivery that focuses on specialized domains of finance and porcurement (including Tax, Treasury, FP&A, sourcing, Supplier relationship Management, Contract management...). This Delivery Unit also drives, implements, contributes to strategic plans for Key IT capabilities such Cybersecurity, Enterprise Architecture, as well as Data & Analytics.
  • The service management delivery Unit is focused on improving quality of service and customer/user satisfaction through service management and delivery.

Solution Specialist

What we ask

To be a successful in this position, you are/have:

  • fluent in English.
  • willing to travel if and where neede
  • Team player with the ability to work independently as well as in project teams.
  • You have experience with Change management capabilities.
  • Structured, able to planning, able to work in agile delivery organization, analytical, flexible, quick learner, proactive, solutions oriented.
  • Experience in large scale implementations in corporate environments and a solid understanding of the business direction, an overall view of the “big picture”, and a good knowledge of the business being impacted by the project’s implementation.

Job requirements:

  • Experience in the field of SAP finance to manage (SAP FI,CO, COPA, business warehouse).
  • Experience in software consultancy and good communication skills to interact with Business Process Owners / key users / subject matter experts
  • Experience with implementing, testing and go-live of interfaces.
  • Conceptual and content knowledge of relevant business processes (AP, AR, RtR, supply chain Finance, GtM fin...) and the relationship between the business area’s in the end-to-end processes.
  • Experience or affinity with the business processes within the assigned area.
  • Experience / knowledge of ERP systems preferably SAP.
  • Problem solving and result oriented skills.

What we offer

Your salary is based on:The weighting of your job;Your experience and your training.

FrieslandCampina does not however only compensate its employees with monetary rewards’. We also consider it important for our people to continue to grow. After all, your development is not only good for your career; our products also benefit from it. That’s why we invest in relevant training courses in your particular discipline. We encourage mutual exchange of knowledge between colleagues. It is, after all, the most effective way to learn

we offer an open and inclusive working environment and the opportunity to work remotely.

Vacancy description

In this role you will:

**Build & Develop Solutions **

  • Hands-on configuration and development of solution capabilities
  • Execute change requests in sandbox & test environment, replicate / rebuild changes in production environment in line with platform architectural standards

**2. Provide support to business users **

  • Analyze and guide the business in utilizing application functionality
  • Review of business processes and system integration challenges
  • Coordination with Business Users in delivering and supporting solutions.

3. Process and Procedures

  • Support in incident management.
  • Ensuring Process and Procedures are followed by the users and offshore team
  • Ensuring Changes and Process and Procedures are ICF compliant.
  • Drive continuous improvement of processes, ways of working and tooling.
  • Ensure commercial functional best practices are adhered to during Incident and Problem investigation and resolution.
  • Provide technical feasibility and appropriateness of proposed incident & problem resolutions when alternative solutions are available.
  • Perform detailed planning & project management of implementation activities for updates & patching where required.

**4. Application Integrity**

  • Validate technical design of new changes to systems.
  • Validate test evidence and drive E2E testing.
  • Perform appropriate analysis on the impacts of any changes to the application production system
  • Safeguard standardization of solution
  • Support and execute upgrades and support package updates.
  • Execute performance management initiatives to ensure good and cost effective system performance.

For thousands of people every day, we are more than just a dairy company. To our farmers, our employees, the communities we serve, the businesses we work with and the people to whom we bring happiness, FrieslandCampina means something more. For them it's not just about what we do, but who we are.

We value talented people from any background who want to contribute to something bigger than themselves. We encourage all of our employees to make decisions that benefit our entire company. At FrieslandCampina we own our own career and act accordingly. We trust you to make a difference in your job and influence the bigger picture. Working at FrieslandCampina means you are contributing to a better world.

The GBS IT team brings a diversity of backgrounds, skills, and competencies together. Our team is spread across multiple geographies and we strive to make the connections and dependencies between everyone responsibilities very explicit. We proud ourselves being an enabler of innovation, efficiency, and reliability for our business being a trusted partner in driving business strategies.

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JOB-ID: 48478 | Solution Specialist, Netherlands
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