People Solutions Officer Tier 2 - Dutch speaking
What makes us unique is that our suppliers, the farmers are also our owners. Our ownership of the entire supply chain, from grass to glass means we can guarantee high quality for all our products that are nourishing by nature. No wonder we got the Royal stamp and retain it ever since.
Join us on the next exciting step of our journey: building up People Services & Solutions as a brand new global department within FrieslandCampina in Budapest. Are you eager to provide best-in-class support to our employees? Are you passionate about dealing with people, but at the same time being analytical with an attention to details? We are looking for You to join the new team!
What we ask
- Degree in HR, Communications, or a related field or equivalent by experience
- Minimum 2 to 3 years of demonstrable experience in HR
- Ability to work with data and manage multiple priorities
- Work well in a fast-paced complex environment
- Proven ability to manage multiple priorities
- Excellent communication skills (spoken and written) in English and Dutch
- Problem-solving and prioritization skills, a real can do attitude
- Customer focus mindset
- Great attention to details, the ability to work precisely and independently
What we offer
- A wide range of benefits (cafeteria, home office and sustainable travel allowance, MetLife life- and accident insurance, Medicover package, All You Can Move sport pass, yearly bonus)
- Home office opportunity (3 days/week)
- Challenging tasks with real added value
- Career development opportunities
- Cheerful environment with colleagues from different cultures
Vacancy description
The purpose of the People Solutions Officer - Tier 2 is to process complex employee requests, which may require additional analysis.
- Translating customer demand into sustainable and customer-oriented solutions in case of no available standard in place Processing service requests on for example, hours and declarations, workforce administration, contracting, onboarding and learning administration
- Connecting data from various HR systems
- Answering, handling and executing not standard complex questions and calculations (i.e.exceptions outside predefined bandwidth)
- Coaching, guiding and supporting Tier 1 colleagues in their daily work proactively
- Being responsible for end-to-end project execution for topics such as CLA Changes/Adjusted Benefits, Performance Management (Merit/Stip)
- Participating regularly in tactical projects regarding own areas of expertise
- Implementing policy changes, translating them into daily practices
- Maintaining our HR system up to date (SuccessFactors, ServiceNow)