AR&Collections Specialist (Greek speaking)
AR&Collections Specialist (Greek speaking)
Would you like to utilize your language skills while supporting world-class food products you can truly connect to? Are you a solution-oriented people person who does not hesitate to pick up the phone in order to be effective? Added value, ownership, process improvement are not just terms for you, but something you are keen on?
If the answers are yes, this opportunity is for you!
The AR & Collections Specialist is responsible to manage the collection process, making sure FrieslandCampina meets all partner and customer requirements in a timely manner, as well as grant high-level professional support by training and coaching team members to ensure maximasation of cash flow, while minimising aged debt. The position engages and coordinates customer and finance teams to ensure timely cash collection while building and maintaining excellent partner relationships.
What we ask
- 1-2 years of relevant experience in Accounts Receivable & Collection field at an SSC or a multinational environment
- Proficiency in English language and Greek language is a must
- University or college degree in finance & accounting or business administration is an advantage
- Excellent communication, interpersonal and analytical skills
- Experience with recurring AR reports (e.g. aging reports, bad dept, write off) and Collection processes
- Proactive and outcome-focused attitude, eagerness to learn
- SAP knowledge
- Confident Excel skills
- Self-motivation
- Strong stakeholder management and consultancy skills
- Results-oriented and customer-oriented
What we offer
- A wide range of benefits (cafeteria, home office and sustainable travel allowance, MetLife life- and accident insurance, Medicover package, All You Can Move sport pass)
- Home office opportunity (3-4 days/week)
- Opportunity to bring in your ideas and to develop further
- Challenging tasks with real added value
- Cheerful environment with colleagues from different cultures
Vacancy description
- Managing the overdue invoices by contacting the customers and aligning within the sales organization
- Coordinate the order release process triggered by overdues and exceeding credit limits
- Handle customer queries and drive issue resolution
- Reroute disputes, deducted by customers, within the organization for further follow-up
- Business alignment meetings on overdue status, financial risks and procedures.
- Reporting (daily, weekly and monthly reports) on relevant financial developments and KPI’s
- Manage relationship with external and internal customers (3rd party customers, account managers, sales and finance leadership, customer service, supply team, warehouse etc.)
- Manage customer ledger (up-to-date information about overdue items)
- Maintain customer documentation
- Initiate Continuous Improvement initiatives
- Participate in Cross Functional Projects
