Senior PTP Operations Specialist (Urdu Speaker) - Procurement
Senior PTP Operations Specialist (Urdu Speaker) - Procurement
The Senior Procure‑to‑Pay (PtP) Operations Specialist is responsible for coordinating and optimizing end‑to‑end PtP operations across the Asia region and Pakistan market, in alignment with defined strategies, policies, and guidelines. The role ensures that operational and tactical PtP processes are executed efficiently and effectively, consistently meeting agreed service levels and stakeholder expectations. In addition, the role focuses on leading team coordination and driving continuous improvements to enhance quality, performance, and operational excellence.
Ce ne dorim
- Bachelor’s or Master’s degree in a relevant field, such as Finance or Accounting
- Minimum 5 years of experience in Procure‑to‑Pay (PtP) operations within an international and multicultural environment
- Strong communication skills with proficiency in English and Urdu, both written and spoken
- High level of autonomy with the ability to work independently and take ownership of outcomes
- Strong continuous improvement mindset, with the ability to drive and implement change
- Proven people and stakeholder management skills in a multicultural, global setting
- Adaptable and resilient, with the capability to thrive in a dynamic Global Business Services (GBS) environment
- Basic project management skills, with experience supporting or coordinating initiatives
- Strong prioritization and time‑management skills
- Effective coordination and delegation abilities
- Hands‑on, proactive approach with a strong “can‑do” and ownership mindset
- Results and performance driven, with a clear sense of purpose
- Highly customer and service oriented, with strong commercial awareness
Ce oferim
- Opportunity to grow and develop in the fast‑paced and evolving world of Procure‑to‑Pay
- Flexible working environment that supports work‑life balance
- Comprehensive training and continuous development opportunities
Descrierea postului vacant
1. Team Coordination & Procurement Operations
- Oversees and executes purchase requisitions and indirect sourcing in line with Procurement policies, sourcing guidelines, and internal control frameworks.
- Leads PtP operations within Coupa/SAP, ensuring accuracy, timeliness, compliance, and system best practices.
- Coordinates daily sourcing, helpdesk, and invoice resolution activities to meet KPIs and continuous improvement targets.
- Drives resolution of invoice mismatches and blocked invoices through root-cause analysis and cross-functional collaboration.
- Acts as first-level support and SPOC for PtP system inquiries, ServiceNow tickets, and stakeholder engagement.
- Safeguards data integrity, system hygiene, and strict adherence to procurement processes and policies.
2. Invoice Processing & Financial Controls
- Leads and executes invoice processing (third-party, intercompany, trade spend) in compliance with corporate policies, SLAs, and local regulations.
- Manages daily workload allocation, handling and guiding medium/high complexity tasks across multiple systems.
- Ensures documentation standards, internal controls, and governance requirements are consistently met.
- Leads Month-End Close activities, ensuring timeliness and financial accuracy.
- Acts as escalation point for suppliers and OpCos, fostering strong cross-functional collaboration.
- Identifies process gaps and drives improvements to strengthen efficiency, controls, and team capability.
3. Projects & Process Optimization
- Identifies bottlenecks and inefficiencies in processes, developing proposals for improvement and ensuring approved changes are implemented and tracked to completion.
- Acts as a proactive member of the PtP senior community, taking ownership of cross-team issues and driving end-to-end process optimization across functions.
- Champions continuous improvement initiatives, embedding a culture of innovation and accountability within the team.
- Lead and take the ownership and resolution of internal operations issues, such as RPA incidents.
4. Governance & Stakeholder Management
- Supports structured discussions with internal stakeholders through StP reviews, serving as a second-level escalation point to resolve complex issues.
- Builds and strengthen governance frameworks, ensuring vertical alignment within the team and horizontal collaboration across business units, process owners, and control teams.
- Advocates for transparency and shared accountability, reinforcing trust and partnership across the organization.
- Leads audit readiness and ICF compliance, ensuring robust internal controls, clear accountability, and alignment with organizational standards.
Detalii despre echipa
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