Senior PTP Operations Specialist (Urdu Speaker)
Senior PTP Operations Specialist (Urdu Speaker)
Coordinate and optimize the running end-to-end Procure-to Pay (PtP) activities in ASIA, in line with strategy, policy and guidelines in such a way that the operational and tactical PtP processes run efficiently and effectively meeting the agreed service levels ensuring stakeholder satisfaction.
Coordinate the team effectively and continuously optimize to improve quality through leading performance.
Elvárásaink
- 4+ years of experience in PtP within an international and multicultural environment.
- Bachelor’s or master’s degree in a relevant area, i.e. Finance
- Good communication skills (English, Urdu – both verbal and written is a must)
- High degree of autonomy
- Continuous improvement mindset, drive change
- Strong people & stakeholder management in a multicultural environment
- Adaptability to a changing environment within GBS
- Basic project management skills
- Prioritization and Time management skills
- Strong coordination and delegation skills
- Hands on / 'Can do' - mentality ('Owners Mindset')
- Result and performance driven ('Purpose Driven')
- Customer & Service oriented ('Commercially Obsessed')
Amit kínálunk
- Opportunity to Grow in fast space of PTP World
- Flexibility
- Training and Development
Pozíció bemutatás
1. Team Coordination & Procurement Operations
- Oversees and executes purchase requisitions and indirect sourcing in line with Procurement policies, sourcing guidelines, and internal control frameworks.
- Leads PtP operations within Coupa/SAP, ensuring accuracy, timeliness, compliance, and system best practices.
- Coordinates daily sourcing, helpdesk, and invoice resolution activities to meet KPIs and continuous improvement targets.
- Drives resolution of invoice mismatches and blocked invoices through root-cause analysis and cross-functional collaboration.
- Acts as first-level support and SPOC for PtP system inquiries, ServiceNow tickets, and stakeholder engagement.
- Safeguards data integrity, system hygiene, and strict adherence to procurement processes and policies.
2. Invoice Processing & Financial Controls
- Leads and executes invoice processing (third-party, intercompany, trade spend) in compliance with corporate policies, SLAs, and local regulations.
- Manages daily workload allocation, handling and guiding medium/high complexity tasks across multiple systems.
- Ensures documentation standards, internal controls, and governance requirements are consistently met.
- Leads Month-End Close activities, ensuring timeliness and financial accuracy.
- Acts as escalation point for suppliers and OpCos, fostering strong cross-functional collaboration.
- Identifies process gaps and drives improvements to strengthen efficiency, controls, and team capability.
3. Projects & Process Optimization
- Identifies bottlenecks and inefficiencies in processes, developing proposals for improvement and ensuring approved changes are implemented and tracked to completion.
- Acts as a proactive member of the PtP senior community, taking ownership of cross-team issues and driving end-to-end process optimization across functions.
- Champions continuous improvement initiatives, embedding a culture of innovation and accountability within the team.
- Lead and take the ownership and resolution of internal operations issues, such as RPA incidents.
4. Governance & Stakeholder Management
- Supports structured discussions with internal stakeholders through StP reviews, serving as a second-level escalation point to resolve complex issues.
- Builds and strengthen governance frameworks, ensuring vertical alignment within the team and horizontal collaboration across business units, process owners, and control teams.
- Advocates for transparency and shared accountability, reinforcing trust and partnership across the organization.
- Leads audit readiness and ICF compliance, ensuring robust internal controls, clear accountability, and alignment with organizational standards.
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