Rio D. Kusumo

Stepping up to make an impact

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When Rio Kusumo saw an opportunity to step beyond his day-to-day responsibilities in IT at FrieslandCampina Indonesia, he decided to take it. With a background in IT audit, risk and control, working with data protection already felt close to his expertise. But becoming a Local Privacy Officer (LPO) opened up a whole new perspective. Alongside his regular IT role, he now helps safeguard personal data and raise awareness of how it should be handled. For Rio, taking on the additional responsibility came naturally. “I am curious by nature, I always want to learn something new and get involved in things I don’t fully understand yet,” he shares.  

Growing beyond your day-to-day role

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Taking on the LPO role has given Rio the opportunity to broaden his world beyond his day-to-day responsibilities. He works with colleagues across different functions, connects with global teams and continues building expertise in a field that is becoming increasingly important in a digital world. FrieslandCampina supported him in gaining the certification required for the role, an opportunity that further strengthened his knowledge and confidence. For Rio, that investment means more than adding another qualification. “When the company puts its trust in you, it makes you feel that you are needed and that you can make a positive contribution. That really motivates me,” Rio reflects. It is also something he recognises in the wider culture at FrieslandCampina. “We talk about development and growth with our leaders, and I really see that FrieslandCampina supports people to grow. But it works both ways: as I grow, I noticed that I am able to bring even more value to FrieslandCampina, too,” Rio adds. 

Rio D. Kusumo

Turning trust into action

That trust was put into practice even before Rio was formally appointed as LPO. When a personal data incident occurred in Indonesia, he stepped in to help coordinate the local response. He worked across IT, Finance, Sales and Legal, connected local stakeholders with the global team, supported the assessment and reporting process, and later helped lead the system recovery. It was his first experience working so intensively across functions, countries and time zones, and one that showed him what taking ownership can lead to. What stayed with him most was the support he received from colleagues and leaders throughout the process. “I was surprised by what I was able to do. With the support of the team, I realised I could take on something this big. My leaders also reminded me that it was okay to make mistakes, as long as I learned from them. Knowing that I had their trust and support gave me the confidence to take on such a big responsibility,” Rio explains. 

Today, that experience continues to shape the way Rio approaches his LPO role: not simply as an additional responsibility, but as an opportunity to keep learning, connect with people across FrieslandCampina and make a meaningful contribution. “Whatever role you take on, if you take ownership and really dive into something, you cannot imagine how much impact you can make.” Rio emphasises. 

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