Business Excellence Expert
What makes us unique is that our suppliers, the farmers are also our owners. Our ownership of the entire supply chain, from grass to glass means we can guarantee high quality for all our products that are nourishing by nature. No wonder we got the Royal stamp and retain it ever since.
Join us on the next exciting step of our journey: building up People Services & Solutions as a brand new global department within FrieslandCampina in Budapest. Are you eager to provide best-in-class support to our employees? Are you passionate about dealing with people, but at the same time being analytical with an attention to details? We are looking for You to join the new team!
What we ask
- Strong understanding of business operations, industry trends and best practices related to HR Service Delivery
- Knowledge of tools and methodologies for driving continuous improvement such as Lean Six Sigma etc.
- Knowledge and experience in using project management methodologies and tools, budgeting, evaluation and the ability to management multiple projects or priorities
- Higher vocational/applied sciences or academic work and thinking level.
- 5-7 years relevant work experience of which 2 to 3 years in a similar role
- Deep understanding of HR processes and systems
- HR Domain Knowledge
- Strong communication skills with the ability to articulate complex ideas and concepts in a clear and concise manner
- Strong stakeholder management skills
- Problem solving and analytical skills
- Cultural sensitivity (ability to work with colleagues and stakeholders from different cultures)
- Critical thinking
What we offer
- A wide range of benefits (cafeteria, home office and sustainable travel allowance, MetLife life- and accident insurance, Medicover package, All You Can Move sport pass, yearly bonus)
- Home office opportunity (3-4 days/week)
- Challenging tasks with real added value
- Career development opportunities
- Cheerful environment with colleagues from different cultures
Vacancy description
The purpose of the business excellence expert role in the recently established Global People Services & Solutions is to drive operational effectiveness, continuous improvement and innovation in the People Services and Solution function.
1. Continuous Improvement
- Leads implementation of continuous improvement initiatives such as process improvement, lean activities, and optimizes organizational performance resulting in greater efficiency
- Designs and provides framework for Team leads and employees to identify opportunities for improvement
- Conducts analysis of existing processes to identify areas for optimization
- Implements and monitors process improvements to increase efficiency and reduce waste
- Drives innovation and encourages the PS&S team to experiment with ideas
2. Performance Indicator Monitoring and Reporting
- Develops and maintains a dashboard of key performance indicators (KPIs) to monitor HR service delivery and operational effectiveness
- Analyzes KPI data to identify areas for improvement and develop actionable recommendations
- Provides regular updates on KPI trends and progress toward improvement goals
- Collaborates with Team leads and process owners to address areas of concern and drive continuous improvement
3. Organizational Effectiveness and change management
- Collaborates with Director PS&S to develop long-term strategic plans for PS&S for the region and aligns with counterparts other SSCs
- Conducting industry research and benchmarking on HR operations
- Communicates regularly with stakeholders, including process owners and PS&S Team leads to ensure alignment around strategic goals and priorities.
- Integrates new buckets of work into PS&S aligning them with standard processes and working practices in accordance with the long-term planning of PS&S
- Provides support and guidance to the new Teams as they adopt the new practices and way of working
4. Best Practice Implementation
- Stays up to date on industry best practices and emerging trends in HR services and operations
- Identifies opportunities to leverage best practices to improve HR service delivery and operational effectiveness
- Collaborates with PS&S leadership to implement best practices and new initiatives
- Provides training and support to staff to ensure successful adoption of new practices