Senior Customer Operations Specialist

Group of 8 people dressed in farmer overalls with cows in the background
  • Düsseldorf (DEU)
  • Professional - Experienced
  • 32-40 uren
  • Job-ID: 59942

Senior Customer Operations Specialist

For thousands of people every day, we are more than just a dairy company. To our farmers, our employees, the communities we serve, the businesses we work with and the people to whom we bring happiness, FrieslandCampina means something more. For them it's not just about what we do, but who we are.

We value talented people from any background who want to contribute to something bigger than themselves. We encourage all of our employees to make decisions that benefit our entire company. At FrieslandCampina we own our own career and act accordingly. We trust you to make a difference in your job and influence the bigger picture. Working at FrieslandCampina means you are contributing to a better world.

Senior Customer Operations Specialist

Wat we vragen

  • Bachelor or Master's degree
  • Minimum of 3 years of experience in order management or similar field within Supply Chain
  • Experience in a customer service environment, preferably in the FMCG industry
  • Fluency in English, written and spoken, German knowledge is preferred
  • Knowledge of Supply Chain within the FMCG
  • Knowledge of/and experience with ERP system (SAP), CRM system (Salesforce), MS Office
  • Team player
  • Problem solving
  • Analytical capability

Wat we bieden


  • hybrid working model with 2 days in the office
  • a friendly corporate culture with flat hierarchies in a dynamic, motivated team
  • an innovative and communicative open-space office concept
  • attractive and performance-related renumeration, attractive social benefits and a company pension scheme
  • benefits such as free-parking, subsidies for public transportation, free products for consumption in our social area
  • personal and professional development opportunities via our in-house academy

Vacaturetekst

  • Balance operational customer satisfaction and the cost driven supply chain targets
  • Build customer relationships in order to deliver the requested service and beyond.
  • Operates in highly automated complex network with different supply chains
  • Customer Service
  • Continuous Improvement
  • Order Entry and order processing
  • Working on projects related to internal processes and customer projects
Operations & manufaturing
vacancy header communication
HR employees discussing
Legal employees in meeting
Employee within Supply Chain & Logistics
Engineer at work
Finance employee
Employees talking
Employees in Operations & Manufacturing
Innovatief by nature
IT employees in meeting
Project Management team
Performance Excellence professionals
Procurement employee
Quality, Safety, Health & Environment employees
Sales & Marketing employee
Innovation Centre Wageningen
Bij FrieslandCampina geloven we in een werkomgeving waar iedereen zich hun volledige en authentieke zelf kan voelen en in hun kracht wordt gezet om het beste uit zichzelf te halen. We omarmen elkaars verschillen en ontvangen graag je sollicitatie, ongeacht je geslacht, geloof, afkomst, seksuele voorkeur, leeftijd, beperking, of nationaliteit. Als wie wij zijn bij jou past, moedigen we je aan om te solliciteren, ook als je niet zeker weet of je aan alle eisen voldoet.

Ons team

Zie alle collega's op LinkedIn

The right profile to work for Friesland Campina? There's no golden rule on that. We're always looking for a good combination of everything – a perfect mix of different characters. The strength of the team is each individual member. The strength of each member is the team.

Apply now, stating your availability and salary expectations, and become part of our team!

Solliciteer nu

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JOB-ID: 59942 | Senior Customer Operations Specialist, Germany
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