Manager Payroll & Data Quality Asia

On a daily basis, this role leads and safeguards end-to-end payroll operations across Asia (with primary focus on Malaysia, Philippines and Singapore, and additional countries as assigned). The Manager Payroll & Data Quality Asia ensures payroll is delivered accurately, on time, and compliant, while continuously improving processes and strengthening governance.

Daily tasks & responsibilities

Run and oversee payroll delivery: coordinate monthly payroll cycles, validate payroll inputs and outputs, manage cut-off activities, and ensure smooth execution with internal teams and external payroll vendors.

Lead the regional payroll team: monitor performance, coach and support team members, review KPIs (accuracy, timeliness, quality), and ensure strong collaboration across countries.

Manage vendors and escalations: act as the primary point of contact for payroll providers, track service levels, resolve issues quickly, and ensure contracts and delivery standards are met.

Drive process improvement and standardisation: identify gaps and inefficiencies, implement improvements, and support automation and harmonisation in partnership with Digital HR and Finance.

Ensure compliance and control readiness: strengthen payroll controls, support audits, enforce internal policies, and work closely with Internal Control, Corporate Tax, and external auditors.

Who the candidate will work with

This role works in close partnership with People Services & Solutions teams, Global HR Operations, Retained HR, Finance (including pension controlling), Corporate Tax, Internal Control, and Digital HR / integration teams, while coordinating daily with local payroll vendors, pension providers, and external auditors.

Scope of the role

This is a regional discipline role with direct impact across multiple Asia countries, ensuring payroll governance and service quality across the region while aligning to global standards and strategy.

Where the impact lies

• For employees (customers): ensures employees are paid correctly and on time (e.g., resolving payroll discrepancies quickly to protect employee trust and experience).
• For colleagues and the business: improves stability and efficiency through standardisation (e.g., introducing consistent processes and KPI reviews across markets, reducing rework and escalations).
• For risk and compliance: strengthens governance and audit outcomes (e.g., ensuring payroll controls and documentation are in place to prevent errors, compliance breaches, or audit findings).
• For society and member farmers: supports a stable and compliant organisation by ensuring payroll operations remain reliable, transparent, and sustainable—enabling the business to stay focused on its purpose of “Nourishing by Nature.”

For thousands of people every day, we are more than just a dairy company. To our farmers, our employees, the communities we serve, the businesses we work with and the people to whom we bring happiness, FrieslandCampina means something more. For them it’s not just about what we do, but who we are.

We value talented people from any background who want to contribute to something bigger than themselves. We encourage all of our employees to make decisions that benefit our entire company. At FrieslandCampina we own our own career and act accordingly. We trust you to make a difference in your job and influence the bigger picture. Working at FrieslandCampina means you are contributing to a better world.

About the team and location
This role sits within People Services & Solutions (PS&S), part of Global HR Operations, and is based in Petaling Jaya, Malaysia. You will join a collaborative regional team supporting payroll operations across Asia, working closely with HR colleagues, Finance, Digital HR, Internal Control, Corporate Tax, and external payroll vendors. The team plays a key role in ensuring payroll accuracy, compliance, and continuous improvement, while supporting FrieslandCampina’s broader People Strategy and transformation agenda across the region