PTP Operations Specialist

The PTP Operations Specialist is responsible for executing and supporting one or more Procure‑to‑Pay (PtP) processes, including invoice processing, invoice receipt and scanning, procurement operations (buying), query management, and Internal Control Framework (ICF) and audit activities. The role ensures accurate, efficient, and compliant day‑to‑day PtP operations.
PTP Operations Specialist

我们的需求

  • Diploma, Bachelor’s or Master’s degree in a relevant area, i.e. Finance
  • 1+ years of experience in PtP within an international and multicultural environment.
  • Good communication skills (English, Urdu – both verbal and written is a must)
  • High degree of autonomy
  • Team player
  • Continuous improvement mindset, drive change
  • Adaptability to a changing environment within GBS
  • Basic project management skills
  • Prioritization and Time management skills
  • Hands on / 'Can do' - mentality ('Owners Mindset')
  • Result and performance driven ('Purpose Driven')
  • Customer & Service oriented ('Commercially Obsessed')

我们可提供

  • Opportunity to grow and develop in the fast‑paced and evolving world of Procure‑to‑Pay
  • Flexible working environment that supports work‑life balance
  • Comprehensive training and continuous development opportunities

空缺职位描述

1. Procurement & Helpdesk Operations

  • Executes purchase requisitions and indirect sourcing in compliance with Procurement policies and internal control frameworks.
  • Processes requests in Coupa/SAP PtP systems with a focus on accuracy, compliance, and data integrity.
  • Provides first-line PtP system support via ServiceNow and acts as SPOC for stakeholder queries.
  • Supports resolution of invoice mismatches and blocked invoices through cross-functional collaboration.
  • Maintains system hygiene and ensures adherence to procurement standards and procedures.

 

2. Invoice Processing & Financial Controls

  • Processes third-party, intercompany, and trade spend invoices in line with corporate policies, SLAs, and control requirements.
  • Handles medium/high complexity tasks across multiple systems and supports daily workload priorities.
  • Supports Month-End Close activities and ensures timely, accurate financial processing.
  • Acts as authorized PtP system user (Coupa/Routty/Alusta) within the GBS Centre.
  • Resolves supplier and OpCo escalations and supports internal/external audit requests.
  • Identifies process gaps and supports continuous improvement initiatives.

 

3. Contribution to Team Activities

  • Provides input to departmental initiatives, supporting projects such as No PO No Pay, Touchless Invoicing, and Vendor Reduction.
  • Shares feedback from daily work, helping align activities with team objectives.
  • Supports implementation of team-level initiatives, reinforcing compliance and efficiency.

 

4. Projects & Process Support

  • Identifies routine bottlenecks in work processes and shares improvement ideas.
  • Participates in PtP community activities, supporting resolution of team issues.
  • Assists in continuous improvement projects, following new practices and reporting progress.
在 FrieslandCampina,我们珍视每一个人独一无二的天性,也相信不同个体在一起可以产生巨大的能量。我们拥抱差异,打造无偏见 (性别、宗教、种族、性取向、年龄、残疾或国籍)的工作环境。释放天性,共赢为世界提供更好的营养。如果这也是你的初心,加入我们。

For thousands of people every day, we are more than just a dairy company. To our farmers, our employees, the communities we serve, the businesses we work with and the people to whom we bring happiness, FrieslandCampina means something more. For them it's not just about what we do, but who we are.

We value talented people from any background who want to contribute to something bigger than themselves. We encourage all of our employees to make decisions that benefit our entire company. At FrieslandCampina we own our own career and act accordingly. We trust you to make a difference in your job and influence the bigger picture. Working at FrieslandCampina means you are contributing to a better world.

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JOB-ID: 60557 | PTP Operations Specialist, Malaysia
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