Team Leader PtP Operations
Team Leader PtP Operations
The purpose of out Team Leader role is to lead and optimize the running end-to-end Procure-to Pay (PtP) activities in EMEA, in line with strategy, policy and guidelines in such a way that the operational and tactical PtP processes run efficiently and effectively meeting the agreed service levels ensuring stakeholder satisfaction.
Organize and manage the team effectively and continuously optimize to improve quality with less costs. Being responsible for meeting KPIs, Continuous Improvement (CI) targets, providing leadership, people management and coaching to the team members through leading performance.
Wat we vragen
You have a broader view than just your position and you can identify with our purpose ‘Nourishing by Nature’.
You are customer focused and are able to act with speed and decisiveness to achieve the best results.
You take responsibility for your work and are continuously looking for new opportunities to make a change.
5+ years of experience in Procurement, Accounts Payable or a GBS environment within an international and multicultural environment.
Excellent and comprehensive E2E PtP process knowledge
Excellent communication, problem-solving, influencing and interpersonal skills
Strong people & stakeholder management in a multicultural environment
Digital & automation literacy: knowledge of PtP and office applications (Excel, PowerBI, Coupa, SAP)
Ability to influence and inspire
High degree of autonomy
Continuous improvement mindset, drive change
Result driven with 'can do' attitude
Excellent English and any additional European language is an advantage
Analytical skills - Data driven decision making
Wat we bieden
Cafeteria package
Home Office allowance
Sustainable Travel allowance
MetLife life- and accident insurance
Medicover package (Spring White & Hospital package)
All You Can Move sport pass
Grade allowance
Annual bonus
Home office opportunity (3 days/week)
Opportunity to bring in your ideas and to develop further
Challenging tasks with real added value
Cheerful environment with colleagues from different cultures
Vacaturetekst
1. Organize, manage and optimize team on the sourcing and helpdesk activities; ensure that operational KPIs, productivity and CI targets are met on a team level (business unit level):
- Processing / Sourcing of purchase requisitions based on procurement policy and sourcing guidelines and ICF framework.
- Processing of Indirect Materials & Services purchasing requests in Coupa/SAP PtP systems.
- Supporting the resolution of invoice mismatches on price.
- Monitoring indirect blocked invoice trends, identifying, analyzing and logging root causes, initiating elimination projects with peer departments (Category/Business Procurement, Accounts Payable, Record-to-Report, IT, etc)
- First line of support on PtP systems (Coupa, Alusta, Snow, SAP) related questions via phone and/ or e-mail.
- Making sure systems are kept clean and data is consistent in working closely on reducing GR/IR volumes through training of end users and in working with the process control team
- Acting as SPOC for stakeholders and a gatekeeper to the company's procurement process.
2. Organize, manage and optimize team on the invoice processing scope (3rd party, Interco, Trade spend claim invoices); ensure that operational KPIs, productivity and CI targets are met on the team level:
- Daily management of invoice processing scope with medium/high complexity (in terms of volume/level of standardization/ number of systems in use to support core processes), in line with corporate policies, guidelines and SLAs with OpCos.
- Daily management of touchless invoice PO processing via various electronic submission channel/platform (CSP, eXML etc)
- integration errors are monitored, investigated and resolved in a timely manner to avoid late payments
- Responsible for NoPo rejection process.
- Responsible for 3-way-match invoice mismatch handling.
- Responsible in monitoring the invoice duplicate check by the team members
- Support the investigation of the GRIR activities from the PTP Content & Control Team
- 2nd level resolver for queries from PTP Content & Control Team.
- Monitoring of process performance and workload on a daily basis to identify actions and solutions
- Maintaining documentation in accordance with local legislation and company policies.
- Resolution of escalations from suppliers and OpCo's.
- Monitor, follow-up and manage key performance metrics in order to provide the success of scope extension.
- Lead recurring leading performance session to continue working on the touchless process within the Invoice Processing function.
3. Organize, manage and optimize team on the invoice receipt scope:
- Daily management of invoice receipt/scanning activities for 3rd party supplier invoices (PO, Non-PO), Interco, Trade Spend Claim and employee claims.
- Daily monitoring of invoice submission via AP generic mailbox to be processed for scanning and invoice posting.
- Validating invoices and supporting documents following the procedure in Routty, Kofax, Alusta within the SLA.
- Daily checking of the interface between Routty/smartpdf and COUPA/Alusta and highlight integration errors/issues.
- First point of contact to connect with the requestor, OPCO or vendor on scanning issue resolution.
- Provide support in query resolution related to pending invoices in SOA, late payment etc.
- Coordinates activities and prioritizes tasks within medium/high complex contexts.
- Monitoring of process performance and workload daily to identify actions and solutions
- Maintaining documentation following local legislation and company policies.
- KPIs creation and monitoring weekly team’s performance on RSO & Routty
- Monitor, follow-up and manage key performance metrics to provide the success of scope extension.
Ons team
Zie alle collega's op LinkedInFor thousands of people every day, we are more than just a dairy company. To our farmers, our employees, the communities we serve, the businesses we work with and the people to whom we bring happiness, FrieslandCampina means something more. For them it's not just about what we do, but who we are.
We value talented people from any background who want to contribute to something bigger than themselves. We encourage all of our employees to make decisions that benefit our entire company. At FrieslandCampina we own our own career and act accordingly. We trust you to make a difference in your job and influence the bigger picture. Working at FrieslandCampina means you are contributing to a better world.