Account Support Lattiz
Are you ready to elevate our French & BeLux Lattiz business to the next level?
Join us as the Account Support Lattiz where you will be responsible for supporting our Sales KAM team.
This is a new role within the Lattiz Commercial team and heavily supports reaching the ambitious growth targets for Lattiz in France & BeLux, as part of the strategic categories of FrieslandCampina Professional & Trading.
In case you are interested, please do not hesitate to apply with your English CV!
Ce ne dorim
- Account support management
- Analytical & results-oriented including measuring performance
- Growth-mindset & customer-centric mindset
- Bigger picture & matrix / network organization.
- Digital & data-driven (SalesForce & Power BI)
- More than 3 years of experience
- Experience and knowledge in B2B foodservice and/or coffee industry (nice to have)
- Native French speaker with a good level of English (both verbal and written skills) due to working in matrix organization and collaboration with Global HQ in the Netherlands. Speak Dutch is a nice to have.
- Job based in the head-Quarter (Le Kremlin-Bicêtre) but some travels to Belgium or the Netherlands should be expected.
- Temporary job of 1 year with potential longer time
Ce oferim
- A unique international company in a friendly and informal work environment
- Great work-life balance and a competitive salary and benefits package
- Flexible working hours and the ability to work from home
- Private Health insurance
- A company laptop and mobile phone
- Lunch Tickets
- Autonomy and trust to create a long-term impact that helps bring better nutrition to the world
Descrierea postului vacant
Lattiz is the smart milk solution designed for professional use. It serves perfect milk foam at the touch of a button, both as a stand-alone appliance or integrated into a beverage appliance such as a fully
automatic coffee machine. Lattiz has a solid market position in the Benelux and is growing fast in other European markets, especially in France.
To accelerate our growth and support our sales team we are looking for an Account Support for France & BeLux.
Key responsabilities:
- Support account managers in preparing business reviews
- Manage and qualify Salesforce leads (MQL), coordinate follow-up and assist MyLattiz users & the team
- Coordinate customer account creation with credit risk and master data teams.
- Provide technical documentation and training follow-up
- Prepare administrative documents for quotes, offers, and contracts
- Process and validate commercial and partnership agreements
- Support in claim & bonusses management (discount, rebates, price list)
- Create dashboards and performance reports tracking
- Support sales and marketing campaigns, incentives, and events
- Handle operational marketing tasks: translation checks, webshop management, internal events
- Manage complaint intake, reporting, follow-up, and coordination with Quality teams
- Provide recommendations based on complaint analysis
Team:
The Lattiz Commercial team is energetic, collaborative, and led by the Lattiz Commercial Manager based in the Netherlands. The team operates across key European markets (Netherlands, Belgium, France, Germany, and International) with dedicated local sales structures.
In France, the team is led by a Sales Manager with Key Account Managers focused on national coffee roasters and chains. In BeLux, a similar structure supports key customers in the region. The Lattiz Inside business is managed by a Business Development Manager, supported by a Commercial Operations Manager, Marketing Manager, and interns.
The Lattiz Commercial team is part of Team Europe within FrieslandCampina Professional & Trading, a global leader in dairy and plant-based solutions for professional customers such as coffee chains, bakeries, hotels, and restaurants.
Detalii despre echipa
Vezi toti colegii pe LinkedinFor thousands of people every day, we are more than just a dairy company. To our farmers, our employees, the communities we serve, the businesses we work with and the people to whom we bring happiness, FrieslandCampina means something more. For them it's not just about what we do, but who we are.
We value talented people from any background who want to contribute to something bigger than themselves. We encourage all of our employees to make decisions that benefit our entire company. At FrieslandCampina we own our own career and act accordingly. We trust you to make a difference in your job and influence the bigger picture. Working at FrieslandCampina means you are contributing to a better world.