Senior AR & Collections Specialist - Italian Speaker (SSC)
Senior AR & Collections Specialist - Italian Speaker (SSC)
Would you like to utilize your language skills while supporting world-class food products you can truly connect to? Are you a solution-oriented people person who does not hesitate to pick up the phone in order to be effective? Added value, ownership, process improvement are not just terms for you, but something you are keen on?
If the answers are yes, this opportunity is for you!
The Senior AR & Collections Specialist is responsible to manage the collection process, making sure FrieslandCampina meets all partner and customer requirements in a timely manner, as well as grant high-level professional support by training and coaching team members to ensure maximasation of cash flow, while minimising aged debt. The position engages and coordinates customer and finance teams to ensure timely cash collection while building and maintaining excellent partner relationships.
What we ask
At least 3+ years of relevant experience in Accounts Receivable & Collection field at an SSC or a multinational environment
Proficiency in English language and Italian language is a must
University or college degree in finance & accounting or business administration is an advantage
Excellent communication, interpersonal and analytical skills
Proactive and outcome-focused attitude, eagerness to learn
SAP knowledge
Confident Excel skills
Self-motivation
Strong stakeholder management and consultancy skills
Results-oriented and customer-oriented
What we offer
A wide range of benefits (cafeteria, home office and sustainable travel allowance, MetLife life- and accident insurance, Medicover package, All You Can Move sport pass)
Home office opportunity (3-4 days/week)
Opportunity to bring in your ideas and to develop further
Challenging tasks with real added value
Cheerful environment with colleagues from different cultures
Vacancy description
Managing the overdue invoices by contacting the customers and aligning within the sales organization
Coordinate the order release process triggered by overdues and exceeding credit limits
Handle customer queries and drive issue resolution
Reroute disputes, deducted by customers, within the organization for further follow-up
Business alignment meetings on overdue status, financial risks and procedures.
Reporting (daily, weekly and monthly reports) on relevant financial developments and KPI’s
Manage relationship with external and internal customers (3rd party customers, account managers, sales and finance leadership, customer service, supply team, warehouse etc.)
Manage customer ledger (up-to-date information about overdue items)
Maintain customer documentation
Initiate Continuous Improvement initiatives
Participate in Cross Functional Projects
Coaching, mentoring other team members, colleagues in other departments