Customer Service Representative

Quality, innovation, sustainability and strong brands - that is what makes FrieslandCampina one of the world's largest dairy companies. With more than 23,500 employees, we are represented in over 100 countries with a diverse range of products.

We are looking for an experienced Sales Support Officer for our office located in Agrate who will provide support to the Sales Department.

Customer Service Representative

What we ask

  • Diploma / Bachelor of Science in Economics;
  • 3 / 5 years previous experience in Multinational Companies;
  • Business Processes Savvy;
  • Logistic Tasks;
  • Complaint Handling;
  • Commercial Process Knowledge;
  • Microsoft 365, especially Excel;
  • SAP R/3 Experience;
  • Fluent in English.

What we offer

  • Competitive salary based on the experience
  • Employees benefits such as lunch vouchers
  • Hybrid working model
  • Friendly corporate culture with flat hierarchies in a dynamic and a motivated team
  • Challenging position within a growing organization
  • Opportunities for personal and professional development through our in-house academy

Vacancy description

Take care of back office activities related to sales/purchasing deals for customers / distributors (incl forecast, contract and complaint management), optimize the commercial processes within the sales / purchasing policies, support Sales Department in the sales execution process.

 

With this role you will be in charge of:

  • General Admin

  • Sales administration

  • Data Collection

  • Support

Staying true to who you really are, that is your starting point at FrieslandCampina. Because it is precisely by embracing our differences that we can grow together. We want to create a working environment that allows all employees to bring their best and authentic selves. If who we are suits you, but you're not sure if you're the best fit for the role, we still encourage you to apply so we can help you find the role that fits you best.

FrieslandCampina Professional is a world-class, global leader in dairy and plant-based value-added ingredients and solutions targeted at professional customers such as bakeries, fast food and coffee chains, hotels, restaurants, catering companies as well as industrial food and beverages companies.In close cooperation with customers and through the exchange of in-depth market, ingredient and solution expertise, FrieslandCampina Professional helps customers to win in their markets. FrieslandCampina Professional is a global business with sales offices, dedicated ingredient product and application development and production facilities around the world.

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JOB-ID: 53283 | Customer Service Representative, Italy
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