Key Accounts Manager (maternity cover)
You will be in charge of maintaining and growing our market share in both volume and profit in a highly competitive local environment. You will be responsible for developing and executing a growth strategy and plan for the German region and defined customer portfolio, which involves setting priorities. These priorities are growing our share of wallet & grow customer penetration. Managing your customer portfolio through a wholesale mechanism is the base of Horeca & Bakery. The relation with these distribution partners is a crucial task you need to execute with a full cross-functional approach (sales, marketing, finance, pricing, etc.). You will also be navigating in a complex region that requires dealing with various local stakeholders and competitive dynamics. You will be working from our office in Düsseldorf (Germany), from home-office, and by traveling to the customers (estimate 30-40%) ensuring effective customer communication, collaboration, and execution.
What we ask
The candidate will bring next to pro-activeness and growth mindset also:
- A broader view than just your position and you can identify with our purpose ‘Nourishing by Nature’.
- Customer centricity mindset and able to act with speed and decisiveness to achieve the best results.
- Responsibility for your work and are continuously looking for new opportunities to make a change.The competencies we are looking for are:
- Acting with Decisiveness
- Developing Self
- Building Winning StrategiesSome other functional skills that are required:
- Commercial Acumen: Executing regional strategy that aligns with local market needs & opportunities.
- Team Acumen: Collaborating with internal stakeholders; teamwork; building & maintaining positive relationships with clients via strong interpersonal skills.
- Organizational Acumen: Managing multiple clients and their accounts; Analyzing data related to client accounts and building the data to actionable insights.
5 years working experience in similar functions.
- Bachelor or University degree.
- Mastering German and English.
- Digital savvy: CRM knowledge (Salesforce is a plus), Data driven decision making, Social Media Opt-Ins etc.
What we offer
- Unique company culture of Dutch heritage and international presence.
- We offer great work life balance, and competitive salary & benefits package so you can enjoy it.
- Holiday allowance of 30 days a year.
- Flexible working hours and the ability to work from home.
- Diverse training and mentoring programs to help you grow on your own professional journey.
- Exceptional support of cross disciplinary movement within the company to broaden your knowledge and growth paths.
- A friendly and informal working environment, yet professional team members as sparring partners.
- Autonomy and trust to create longer term impact that helps bring better nutrition to the world.
Vacancy description
The Key Account Manager Germany will be managing the business for the defined customer group in Germany. Your main responsibility will be to optimize this region by unlocking growth perspective via new customer activation & expanding the full product portfolio via our partner wholesalers. At the same time, you will maintain our profitability levels handling the different market dynamics in this region. Growing customer reach digitally in geographical areas that cover the largest number of operators of Horeca & Bakery is also part of the focus. This position requires mature and experienced negotiation capabilities, customer focus and entrepreneurship.Main accountabilities are:
- Manage top wholesalers & main A&B customers in Germany:oRewe Group (Transgourmet, Selgros, Rewe für Sie)oChefs CulinaroEdeka Foodservice
- Customer management with full P&L responsibility for defined customers.
- Full responsibility of annual negotiations for defined customers (conditions, prices, promotions).
- Responsibility of volume development and execution in line with the FC-P strategy for defined customers.
- Developing measures to sustainably increase customer profitability and long-term customer loyalty.
- Development of customer strategies based on brand and channel strategies as well as customer-specific marketing concepts.
- Maintain Joint Business Planning at strategic distribution partners (wholesalers, Cash & Carry, local distributors).
- Optimizing the speed, efficiency, and quality of all customer-related processes.
- Use of market and competition analyses to expand our own market position.
- Representation of FC-P at main events and fairs.
Team Details
See all colleagues on LinkedInFor thousands of people every day, we are more than just a dairy company. To our farmers, our employees, the communities we serve, the businesses we work with and the people to whom we bring happiness, FrieslandCampina means something more. For them it's not just about what we do, but who we are. We value talented people from any background who want to contribute to something bigger than themselves. We encourage all of our employees to make decisions that benefit our entire company. At FrieslandCampina we own our own career and act accordingly. We trust you to make a difference in your job and influence the bigger picture. Working at FrieslandCampina means you are contributing to a better world.