Spanish Speaker AR & Collections Specialist
Would you like to utilize your language skills while supporting world-class food products you can truly connect to? Are you a solution-oriented people person who does not hesitate to pick up the phone in order to be effective? Added value, ownership, process improvement are not just terms for you, but something you are keen on?
If your answers are yes, then this is an opportunity just for you!
What we ask
- At least 1-2 years of relevant experience in Accounts Receivable & Collection/Order to Cash/Customer Service field at an SSC or in multinational environment
- Fluency in English language and Spanish language is a must
- University or college degree (especially in any Finance related field) is an advantage
- SAP knowledge/experience is an advantage
- Confident Excel skills
- Excellent communication, interpersonal and analytical skills
- Proactive and outcome-focused attitude, eagerness to learn
- Self-motivation
- Strong stakeholder management and consultancy skills
- Results-oriented and customer-oriented
What we offer
- A wide range of benefits (cafeteria, home office and sustainable travel allowance, MetLife life- and accident insurance, Medicover package)
- Home office opportunity (3 days/week)
- Opportunity to bring in your ideas and to develop further
- Challenging tasks with real added value
- Cheerful environment with colleagues from different cultures
Vacancy description
- Managing the overdue invoices by contacting the customers and aligning within the sales organization
- Coordinate the order release process triggered by overdues and exceeding credit limits
- Handle customer queries and drive issue resolution
- Reroute disputes, deducted by customers, within the organization for further follow-up
- Business alignment meetings on overdue status, financial risks and procedures
- Reporting (daily, weekly and monthly reports) on relevant financial developments and KPI’s
- Manage relationship with external and internal customers (3rd party customers, account managers, sales and finance leadership, customer service, supply team, warehouse etc.)
- Manage customer ledger (up-to-date information about overdue items)
- Maintain customer documentation
- Initiate Continuous Improvement initiatives
- Participate in Cross Functional Projects and Daily Improvements
Team Details
See all colleagues on LinkedInFor thousands of people every day, we are more than just a dairy company. To our farmers, our employees, the communities we serve, the businesses we work with and the people to whom we bring happiness, FrieslandCampina means something more. For them it's not just about what we do, but who we are.
We value talented people from any background who want to contribute to something bigger than themselves. We encourage all of our employees to make decisions that benefit our entire company. At FrieslandCampina we own our own career and act accordingly. We trust you to make a difference in your job and influence the bigger picture. Working at FrieslandCampina means you are contributing to a better world.