Operations Manager RtR
The purpose of the role is being responsible for the delivery of outstanding finance and accounting services to accommodate the evolving business. The role will require managing various teams within the General Accounting function, defining central processes, continuous process improvement and standardization where required. While ensuring the best possible experience from business partners.
Ce que nous demandons
• Bachelor’s degree in Business Economics/Accountancy (Master’s degree in Finance and Accounting is an advantage)
• IFRS or chartered accountant certificate is an advantage
• 8+ years proven working experience in finance and accounting or RTR
• Strong leadership skills with a minimum of 3-5 years people management experience spent directly developing, coaching and mentoring a team
• Solid hands-on working knowledge to improve/transform complex integrated RtR processes on regional/global level
• Proven knowledge of bookkeeping and accounting principles, practices, standards, laws and regulations
• Solid experience to oversee diverse activities and agendas though keeping right focus on strategical priorities
• Excellent process knowledge for own function and thorough IFRS knowledge
• Advanced Excel, SAP, ERP knowledge
• Excellent written and verbal communication, problem-solving, influencing and interpersonal skills
• Ability to motivate a team when working under pressure and within tight deadlines, strong people management skills
• Excellent coordination and prioritization skills
• High attention to details and accuracy
• Analytical, results oriented, accountable, service minded, flexible
• Ability to direct and supervise diverse functions and teams
• Ability to create clear directions and vision in line with functional strategy
• Advanced project management, change management and stakeholder management skills (Certification in project management methodologies is an advantage)
• Advanced English knowledge (Dutch or any additional European language skill is an advantage)
• Knowledge of LEAN / continuous improvement and CI mindset
• Ability to make decisions on own level, strategic thinking
Ce que nous offrons
• Cafeteria package
• Home Office allowance
• Sustainable Travel allowance
• MetLife life- and accident insurance
• Medicover package (Spring White & Hospital package)
• All You Can Move sport pass
• Grade allowance
• Annual bonus
• Home office opportunity (3 days/week)
• Opportunity to bring in your ideas and to develop further
• Challenging tasks with real added value
• Cheerful environment with colleagues from different cultures
Description du poste vacant
• Organize, manage and optimize team on departmental level; ensure that operational KPIs, productivity and CI targets are met on departmental level:
• Responsible for daily operational accounting and financial activities including completeness and accuracy. Management of a range of day-to-day Record to Report activities, in line with corporate policies, guidelines and SLAs with OpCo's
• Control month-end close, reporting and reconciliation processes
• Resolution of escalations from OpCo's
• Leading the process to improve daily operational work and month end close creating efficiencies and reducing timelines
• Lead, direct, evaluate financial teams to ensure that the organization’s financial activities are conducted accurately, ethically, consistently and according to relevant regulations, laws, and standards
• Actively develop analysis tools to identify operational improvements
• Responsible for stability of the internal processes
• Helping to maintain strong compliance in accordance with the company's internal control environment.
• Assisting Reporting&Accounting team strengthening accounting guidelines and policies and streamlining processes as much as possible.
• Key contact for audit and business partner reviews for General Accounting
• Establishing close working relationship and resolving issues with other functional teams of the organization
• Provide technical expertise and advice on financial issues to commercial, functional and operational teams
• Work closely with BPO team, corporate, BGs and optimize internal processes and work methods, including the using IT/software solutions. Cooperates transcends own functional discipline, has multiple interfaces which requires extended communication. Connects often with colleagues outside own GBS, often interaction with OpCo's and suppliers required
People management:
• Lead, coach, develop and appraise direct reports creating high performing finance teams
• Implement a robust back up and knowledge retention plan for the RTR tower
• Ensuring adequate people management for direct reports – having continuous dialogues and 1:1s with direct reports and register outcomes and feedback in relevant systems, supporting talent development, maintaining high engagement in the team and keeping team attrition low
Projects and process optimization:
• Responsible for driving continuous improvement in his/her team and meeting the CI target in his/her area and contributing to the tower level CI target as well
• Actively supports the Management to identify opportunities and drive improvements
• Acting as change leader to identify and implement changes in the Record to Report processes
• Signal bottlenecks in complex integrated RtR processes, provide proposals for improvements in processes and procedures, and ensure implementation after approval and track progress
• Be part of complex GBS projects, contribute to impact and implement changes
Management information and strategy input:
• Contribute to the development of the department plan based on own expertise and activities of own area
• Exchange knowledge/information regarding own financial knowledge with internal and external parties, within legislation and policies and procedures of own functional discipline
• Contribute to the development of financial policies within the RTR department, and (ensure) implementation and assessment of the financial (year) plan/budget for the tower that is aligned and approved by the Manager Record to Report
• Contribute to the development of the RTR strategy
• Ensures periodic reporting of financial and non-financial KPIs are produced, according to defined formats and procedures
• Provides insights at request or at own initiative regarding quantitative and qualitative developments