Data Steward (SSC)
The purpose of the Data Steward role is to manage the end-to-end maintenance of high quality business relevant global (shared) master data objects (Customer, Material, Vendor, Finance) in the systems, in line with agreed KPIs, standards and rules and with excellent customer service.
Would you like to work for one of the biggest dairy companies in the world and have an active role in maintaining important business data? Then we are looking for you, apply today!
Was wir erwarten
1-2 years of master data management experience in 1-2 functional domains (Procurement, Commerce, Manufacturing, Supply Chain, Finance) and the related master data objects
Knowledge of customer care techniques and processes
Successful track record of delivery and performance
Fluent English knowledge (other languages are advantages)
Office based administrative experience with regular contact between various departments
Ability to follow defined processes and keep deadlines
Computer literacy
Strong organizing and prioritizing skills, attention to details
Proactive, adaptable and flexible in approach to work
Quality focus
Openness to continuous learning
Was wir bieten
A wide range of benefits (cafeteria, home office and sustainable travel allowance, MetLife life- and accident insurance, Medicover package, All You Can Move sport pass)
Home office opportunity (3-4 days/week)
Opportunity to bring in your ideas and to develop further
Challenging tasks with real added value
Cheerful environment with colleagues from different cultures
Stellenbeschreibung
Day to day management of requests and changes:
- Fully understand the data maintenance processes and use this knowledge to effectively manage future system data changes
- Check and approve master data creation and/or change requests, in line with data quality standards and agreed governance
- Enter, test and release master data items in the SAP or other related system(s)
- Robustly facilitate any remedial work needed on a request
- Efficiently monitor tickets, prioritise and deal/dispatch to achieve fulfilment of KPIs (within data quality standards)
- Keep regular communication with all interested parties, ensuring that they know the status of pending requests and any related issues
- Ensure that the team member who acts as a backup to the role in the event of annual leave, sickness, etc. is fully trained with the necessary knowledge and skills to cover the role
Checking, validation and cleansing of data:
- Run reports and queries to highlight data quality issues
Supporting the business:
- Provide business ‘helpdesk’-type support pertaining to master data management and act as first line support (point of information and escalation) for the business
- Understand different business areas and related data management needs
- Provide necessary training to the local data stewards and local power users within the region
- Build and maintain good relationship with the business (e.g.: requestors, local data stewards, etc.)
- Provide information and knowledge to business