MT Operations Manager
Are you ready to lead and inspire a dynamic team to elevate our Modern Trade operations? Do you thrive on building strong partnerships and driving in-store excellence through strategic execution? As the Modern Trade Operations Manager, you will strengthen customer relationships, maximize distribution, and empower your team to deliver outstanding results.
Key objectives:
• Drive operational excellence by managing Account Supervisors to ensure flawless deployment of activities across stores.
• Strengthen customer partnerships by coordinating with Key Account Managers and cross-functional teams to solve issues and boost sales performance.
• Foster collaboration and capability building by working closely with RTM, CCD, and Channel Leads to improve execution, provide coaching, and develop a high-performing team.
Ce ne dorim
- Education: Degree in Business/Marketing or related fields
- Experience: A minimum of 3 years’ experience in sales operations preferably in FMCG or Retail industry
- Skills:
+ Good command of MS Office (word, excel, ppt)
+ Good communication skills (both oral and writing)
+ Solid execution and implementation skills
+ Strong interpersonal skill
Ce oferim
At FrieslandCampina Vietnam, we offer more than just a job — we offer a journey to grow and make an impact. Here’s what you can expect:
- Unique company culture of Dutch heritage and international presence.
- You’ll become a key part of our ongoing transformation and contribute to provide better nutrition for the world.
- You will be working with a wonderful team who are motivated to contribute and to live our purpose.
- Diverse development program to grow and enhance your professional journey.
- We offer you a competitive salary & benefits package.
- Opportunity to #UnleashYourNature.
Descrierea postului vacant
- Manage Account Supervisors to deploy all the operation activities properly and effectively at store.
- Coordinate with Key Account Managers, Channel Leads and Channel & Category Development team to build up and strengthen customer relationships in MT accounts by gathering feedback, inquiries and providing solutions to specific issues (sales orders, delivery..).
- Collaborate with Route-to-Market (RTM) team to maximize MT distribution and improve in-store execution process and salesforce effectiveness via MCP design input.
- Manage and keep track of store performance through update of sales result (DOR/Weekly LE sell in/monthly sell out measurement), target delivery, stock status, sales ordering, shipment receiving and payment status of all stores of total MT channels
- Gift campaign management coordinated with KAM, CCD and customers
- Market competitor intelligence update Channel Lead and Management team
- SFA reinforcement and support training session with RTM team
- Be responsible for sales volume/promotion allocation in stores of total MT channels.
- Provide coaching and guidance to the team and ensure all operation guidelines are being covered
- Build capabilities for the team and ensuring that the team is working with committed spirit
- Other tasks assigned by the Line Manager
Detalii despre echipa
Vezi toti colegii pe LinkedinFrieslandCampina Vietnam is part of Royal FrieslandCampina, one of the world’s largest dairy cooperatives from the Netherlands. Since 1995, we’ve brought high-quality dairy products to Vietnamese families through brands like Dutch Lady, Friso, Yomost, Fristi, Completa, and Longevity.
We value people who want to make an impact beyond their role. At FrieslandCampina, you’re trusted to take ownership, make bold decisions, and grow your career with purpose.
Working here means contributing to a better world. Proudly nourishing Vietnam.
This role belongs to the Modern Trade team. You will be leading a team of Account Supervisors/Account Representatives/Salesmen nationwide. The team plays a key role in supporting the operations of all hyper/super/minimarts/CVS accounts.