Team Leader PtP Operations
Team Leader PtP Operations
The purpose of our Team Leader role is to lead and optimize the running end-to-end Procure-to Pay (PtP) activities in EMEA, in line with strategy, policy and guidelines in such a way that the operational and tactical PtP processes run efficiently and effectively meeting the agreed service levels ensuring stakeholder satisfaction.
In this position you will need to organize and manage the team effectively and continuously optimize processes to improve quality with less costs. Being responsible for meeting KPIs, Continuous Improvement (CI) targets, providing leadership, people management and coaching to the team members through leading performance is also an important part of the role.
Ce ne dorim
Bachelor's/Master's degree in a field related to Finance or Procurement
5+ years of experience in Accounts Payable/Procurement/Procure-to-Pay from a multinational company or a Shared Service environment
At least 2+ years of leadership experience with people management in a managerial/team leader position (preferably with at least 8 direct reports)
Knowledge of ERP systems, reporting tools and Office applications (SAP, Coupa, Alusta, Power BI, Excel)
Excellent and comprehensive E2E PtP process knowledge
Shared service experience in the food & beverage sector is an advantage
Excellent communication, problem-solving, influencing and interpersonal skills
Strong people & stakeholder management in a multicultural environment
Ability to influence and inspire
High degree of autonomy, ability to make decisions on own level and handle escalations
Continuous improvement mindset, ability to drive change
Result driven with 'can do' attitude
Excellent English language skills (both written & verbal). Any additional European language knowledge (e.g. Dutch) is an advantage
Analytical skills
Data driven decision making
Ce oferim
Cafeteria package
Home Office allowance
Sustainable Travel allowance
MetLife life- and accident insurance
Medicover package (Spring White & Hospital package)
All You Can Move sport pass
Grade allowance
Annual bonus
Home office opportunity (3 days/week)
Opportunity to bring in your ideas and to develop further
Challenging tasks with real added value
Cheerful environment with colleagues from different cultures
Descrierea postului vacant
Organize, manage and optimize team on the sourcing and helpdesk activities:
- Processing/Sourcing of purchase requisitions based on procurement policy and sourcing guidelines and ICF framework
- Processing of Indirect Materials & Services purchasing requests in Coupa/SAP PtP systems
- Supporting the resolution of invoice mismatches on price.
- Monitoring indirect blocked invoice trends, identifying, analyzing and logging root causes, initiating elimination projects with peer departments (Category/Business Procurement, Accounts Payable, Record-to-Report, IT, etc)
- First line of support on PtP systems (Coupa, Alusta, Snow, SAP) related questions via phone and/or e-mail.
- Making sure systems are kept clean and data is consistent in working closely on reducing GR/IR volumes through training of end users and in working with the process control team
- Acting as SPOC for stakeholders and a gatekeeper to the company's procurement process
Organize, manage and optimize team on the invoice processing scope (3rd party, Interco, Trade spend claim invoices):
- Daily management of invoice processing scope with medium/high complexity, in line with corporate policies, guidelines and SLAs with OpCos
- Daily management of touchless invoice PO processing via various electronic submission channel/platform (CSP, eXML etc)
- Monitoring, investigating and resolving integration errors in a timely manner to avoid late payments
- Responsible for NoPo rejection process
- Responsible for 3-way-match invoice mismatch handling
- Responsible for monitoring the invoice duplicate check by the team members
- Support the investigation of the GRIR activities with the PTP Content & Control Team
- 2nd level resolver for queries from PTP Content & Control Team
- Monitoring of process performance and workload on a daily basis to identify actions and solutions
- Resolution of escalations from suppliers and OpCo's
- Lead recurring leading performance session to continue working on the touchless process within the Invoice Processing function
Organize, manage and optimize team on the invoice receipt scope:
- Daily management of invoice receipt/scanning activities for 3rd party supplier invoices (PO, Non-PO), Interco, Trade Spend Claim and employee claims
- Daily monitoring of invoice submission via AP generic mailbox to be processed for scanning and invoice posting
- Validating invoices and supporting documents following the procedure in Routty, Kofax, Alusta within the SLA
- Daily checking of the interface between Routty/smartpdf and COUPA/Alusta and highlight integration errors/issues
- First point of contact to connect with the requestor, OPCO or vendor on scanning issue resolution
- Provide support in query resolution related to pending invoices in SOA, late payment etc.
- Coordinates activities and prioritizes tasks within medium/high complex contexts
- Monitoring of process performance and workload daily to identify actions and solutions
- Maintaining documentation following local legislation and company policies
- KPIs creation and monitoring weekly team’s performance on RSO & Routty
- Monitor, follow-up and manage key performance metrics to provide the success of scope extension
People management:
- Leads, coaches, mentors, develops and appraises employees within own team through leading performance
- Implements a robust back up and knowledge retention plan within own team
- Empowers people by making sure the decisions are made on the lowest possible level of the organization
- Ensure proper staffing, development and motivation of personnel
- Completes regular performance evaluation and personal development related discussions
Budget:
- Translate the overall FrieslandCampina/Finance/Procurement strategy and PtP input into a year plan/budget for the PtP team as part of the GBS organisation and acquire approval
- Ensure implementation and assessment of the financial (year) plan/budget for the department that is aligned and approved by GBS LT
Reporting and Management information:
- Provide insights at request or at own initiative regarding developments by means of periodical and ad hoc reports and/or analyses
- Ensure monthly KPI/OPI reports are produced (QBR, MBR, SPR), according to defined formats, procedures and legislation. Safeguard accurate and timely reports towards key stakeholders on key performance indicators
Project and process optimalization:
- Identify bottle necks in (work) processes, provide proposals on improvement opportunities, ensure implementation after approval and track progress.Lead continuous improvement in the ways of working within the team and the daily operations, interactions with other key stakeholder teams
- Lead and support initiatives within P2P and GBS in process and tool standardization (eg. ServiceNow) that drive performance efficiency
