Claims Analyst (part-time)
Claims Analyst (part-time)
The purpose of our Claims Analyst role is driving and owning the claim management logging, reporting and credit note including posting automation process in ServiceNow and SAP.
Our current opening is a part-time position (20 hours/week contract).
Ce ne dorim
- At least 2+ years of relevant work experience (e.g. AR/claim management) preferably at a multinational company (previous work experience in a SSC/GBS environment is an advantage)
- Vocational/Higher vocational or Bachelor’s degree in Business Economics/Accountancy (Master’s degree in Finance is an advantage)
- Strong knowledge of Excel and other MS Office tools
- Strong process knowledge for own function
- Knowledge of ERP systems (eg. SAP) is an advantage
- ServiceNow knowledge is an advantage
- Attention to details, ability to work precisely and independently
- Excellent problem solving and prioritization skills
- Interpersonal skills and excellent stakeholder management
- Professional written and verbal communication
- Analytical skills
Ce oferim
- A wide range of benefits (cafeteria, home office and sustainable travel allowance, MetLife life- and accident insurance, Medicover package, All You Can Move sport pass, annual bonus)
- Home office opportunity (3 days/week)
- Opportunity to bring in your ideas and to develop further
- Challenging tasks with real added value
Descrierea postului vacant
Price claim management:
- Supporting the AR Team with deduction management, by logging the claims in ServiceNow based upon agreed priority setting within the set SLA
- Taking responsibility in minimizing the cash impact, by assuring regular status report from ServiceNow are created, with highlighting the risks and its impact and sent, this includes on time escalation to TL and management
- Owning and controlling the automation of credit notes creation and to flag in case of issues in this process
- Owning and controlling the auto clearing process and reaches out to the AR Team and Opco regarding the items that couldn’t be cleared, driving the required solutions/decisions to be made, so eventually all items can be cleared
- Prepare, analyze and ensure complex periodical reports (quantitative and qualitative), in accordance with defined formats and procedures
- Ensures quality and accuracy is according to SLAs/KPIs
- Provide insights at request or at own initiative regarding developments by means of periodical and ad hoc reports and/or analyses, based on reporting principles
- Supporting the AR department, Opco’s in further roll-outs of this new ways of working
- Drives and improves individual- and supports team performance/KPI’s
- Aligns and connects to Collection Team and Opco regarding process improvements
- Ensures compliance with internal control framework (ICF), assist with internal/external audit requests
- Owns and drives stakeholder management with Opco and Collection Team (incl queries to be answered on time)
- Assures issues and escalations are done to Line Manager on time. Proactively notify line manager where early warning signs of potential issues on delegated processes occur
- Identify and provide advice for treatment of deviations and exceptions, via phone and e-mail handling and maintains positive working relationships with cross-functional teams and other stakeholders
- Maintaining up to date process documentation in accordance with legislation and company policies, ensure all processes are documented and reviewed on a constant base. Support reviewing process of SOP within the Accounts Receivable processes
Projects and process optimization:
- Contribute to standardisation initiatives. Supporting departmental projects/CI initiatives/transitions. Participate in CI Projects for departmental processes. Drives efficiency and effectiveness (CI/LEAN) and idea generation in own area
- Identify bottle necks in (work) processes, provide proposals on improvement opportunities
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Detalii despre echipa
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JOB-ID: 58381 |
Claims Analyst (part-time),
Hungary