Customer Development Manager Cheese (Grocery led) Maternity cover
Customer Development Manager Cheese (Grocery led) Maternity cover
This role is responsible for leading the Cheese Channel and key grocery customers, translating the Fighting Unit strategy into actionable, data-driven 12Q Channel & Customer Plans. The position ensures full alignment with Brand, Category, and Commercial strategies, and drives execution excellence through customer partnerships, commercial planning, and in-store excellence — with a strong focus on profitable growth and share of wallet expansion.
Start date 1 October 2025
Ce que nous demandons
- You are experienced in customer management, sales performance, negotiation, strategic planning, and trade spend management at an advanced level.
- You are experienced in managing private label categories
- You are experienced in the grocery retail landscape.
- You are proficient in executing plans with excellence and driving profitable growth.
- You are positive, solution-minded, tenacious, and highly collaborative.
- You are skilled at influencing cross-functional teams and key accounts effectively.
- You are an excellent communicator and able to work under pressure.
- You are comfortable working in a hybrid environment based in London (2–3 days per week).
- You are fluent in English
Ce que nous offrons
Salary : £65-70k
Bonus: 12.5% annual bonus
Car Allowance: £5,700 per annum
Pension: Up to 13.7% employer contribution (age-dependent)
Healthcare: Private medical cover (BUPA) + Medicash
Death in Service: 4x salary
Group Income Protection Scheme
Holiday: 25 days + 8 UK bank holidays + Birthday off
Flex Benefits:
- Summer Hours (1pm Friday finishes – July/Aug)
- Winter Wellness (2 hours/week for personal wellness – Nov–Jan)
- 4pm Friday finishes (standard weeks)
- £28/month WFH broadband allowance
- Access to ‘Help at Hand’ wellbeing support for employees & family
Description du poste vacant
- Channel & Customer Strategy: You lead the translation of the Fighting Unit strategy into data-driven, insight-based Channel & Customer plans, including budgeting, KPIs, and yearly targets for each account.
- Customer Leadership: You are the primary RFC contact for designated grocery customers and ensure cross-functional collaboration to build long-term, strategic relationships.
- Assortment & Pricing: You prioritize Hero SKUs, contribute to price/pack architecture insights (OBPPC), and gather market intelligence to fuel innovation and renovation strategies.
- In-Store Excellence: You lead the execution of Perfect Store programs, including setting distribution targets, integrating execution KPIs into agreements, and overseeing in-store activation.
- Promotional Strategy: You run efficient, high-ROI promotional plans and manage trade term investments to maximize impact and ROI.
- Performance Monitoring: You track key metrics such as volume, value, trade spend, and customer performance; you deliver regular updates and insights to the Sales Director and MT.
- Business Development: You steer Cheese category growth, contribute to the 12Q planning and budgeting process, and act as key liaison between customer needs and internal development teams.
- Sales Forecasting & S&OP:You own the sales forecast process and ensure supply chain KPIs (e.g., forecast accuracy) are met.
Détails de l'équipe
Voir tous les collègues sur LinkedInAt FrieslandCampina, (RFC) we work together to improve global nutrition today and tomorrow.
As part of our team, you will directly contribute to our mission and enjoy a warm and motivating work environment where innovation and collaboration are central.
You will have great opportunity to grow and make a difference within a dynamic and international company.