Senior PTP Operations Specialist

Ensure that operational KPIs, productivity and CI targets are met on a team level (business unit level):

• Processing / Sourcing of purchase requisitions based on Procurement policy and sourcing guidelines and ICF framework.
• Processing of Indirect Materials & Services purchasing requests in Coupa/SAP PtP system.
• Supporting the resolution of invoice mismatches on price.
• Monitoring indirect blocked invoice trends, identifying, analyzing and logging root causes, initiating elimination projects with peer departments (Category/Business Procurement, Source to Contract, Accounts Payable, Record-to-Report, IT, etc)
• First line of support on PtP systems (Coupa) related questions via servicenow tickets
• Making sure systems are kept clean and data is consistent.
• Acting as SPOC for stakeholders and a gatekeeper to the company's procurement process.  

Daily coordinate the team on the invoice processing scope (3rd party, Intercompany & Trade Spend claims); ensure that operational KPIs, productivity and CI targets are met on the team level: 

• Processing of invoices in line with corporate policies, guidelines and SLAs with OpCos.
• Support daily team workload management of a range of day-to-day invoice processing scope with medium/high complexity (in terms of volume/level of standardization/ number of systems in use to support core processes), in line with corporate policies, guidelines and SLAs with OpCos. 
• Coordinates activities and prioritizes tasks within medium/high complex context.
• Maintaining documentation in accordance with local legislation and company policies.
• Ensuring of execution of tasks in line with the internal control framework. 
• Identifies shortcomings in current methods, systems and procedures. Analyses, proposes and (where possible) implements alternatives
• Act as an assigned user with system access and serve as an authorized user for the PtP systems (Coupa/Routty/Alusta) within GBS centre
• Ensuring all Month-End Close (MEC) tasks are completed within the closing timeline
• Resolution of escalations from suppliers and OpCo's.
• Cooperates transcends own functional discipline, has multiple interfaces which requires extended communication. Connects often with colleagues outside own GBS often interaction with OpCo's and suppliers required.
• Provide direct guidance and support for own team in scope extension. 

Projects and process optimization: 

• Identifies bottle necks in (work) processes, provide proposals on improvement opportunities, ensure implementation after approval and track progress.
• Is an active team member in the PtP senior community in resolving cross team issues, taking ownership in an E2E cross functional, optimized process 

Governance and Stakeholder Management 

• Supports discussion with internal stakeholders through StP reviews, act as second level escalation

For thousands of people every day, we are more than just a dairy company. To our farmers, our employees, the communities we serve, the businesses we work with and the people to whom we bring happiness, FrieslandCampina means something more. For them it's not just about what we do, but who we are.

We value talented people from any background who want to contribute to something bigger than themselves. We encourage all of our employees to make decisions that benefit our entire company. At FrieslandCampina we own our own career and act accordingly. We trust you to make a difference in your job and influence the bigger picture. Working at FrieslandCampina means you are contributing to a better world.