Senior PtP Content Specialist (GBS)
Senior PtP Content Specialist (GBS)
The purpose of the role is to support the running end-to-end Procure-to Pay (PtP) activities in EMEA, in line with strategy, policy and guidelines in such a way that the operational and tactical PtP processes run efficiently and effectively meeting the agreed service levels ensuring stakeholder satisfaction. Coordinate the team effectively and continuously optimize to improve quality through leading performance in the Content and Vendor Master data team.
The Senior PTP Content Specialist is responsible for the content management processes within the Procure to Pay department.
我们的需求
BSc or Master’s degree in a relevant area (e.g. Supply Chain, Procurement, Finance)
2+ years of experience in PtP within a multinational company or SSC environment
Fluent English language knowledge (both verbal and written)
Knowledge of ERP systems (especially SAP)
Knowledge of Procurement applications and processes
Experience with process automation and continuous improvement mindset
Coupa experience is an advantage
High degree of autonomy
Adaptability to a changing environment within GBS
Strong people & stakeholder management skills in a multinational environment
Prioritization and time management skills
Strong coordination and delegation skills
Flexibility
我们可提供
A wide range of benefits (cafeteria, home office and sustainable travel allowance, MetLife life- and accident insurance, Medicover package, All You Can Move sport pass)
Home office opportunity (3-4 days/week)
Opportunity to bring in your ideas and to develop further
Challenging tasks with real added value
空缺职位描述
Daily coordination of the team on the content activities, ensuring that operational KPIs, productivity and CI targets are met on a team level.
Contract and Catalogue Management:
- Monitor Robot successful rate in uploading catalogs and webform in the PTP system, investigate and resolve issue if having Robot incident
- Monitor Robot successful rate in uploading SAP contract, investigate and resolve issue if having Robot incident
- Generate Reporting on price & validity for both Coupa catalog & SAP Contract
- Monitor Data Quality Check
- Acts as first line of support on PtP system (SAP/Ariba/Coupa) for operational contract content related issues via telephone and email
- Ensures timely maintenance of operational contract content in the contract management tools
- Proactively monitors outdated prices/contracts and data inconsistency (based on contract expiry date, DSP reports, PO changes and blocked invoices) and initiates timely updates with Category/Business Procurement or with the suppliers
- Uploads operational contracts and catalogues in the PtP system
- Maintains operational contract master data and works together with Enterprise Data to keep the contract masterdata updated in the systems
- Supports the resolution of invoice mismatches on price
- Execute tasks as per ICF framework
- Delivers end user trainings on systems and processes
- Acts as coach for specialists in the team on hard skills for Contract & Catalogue Management.
- Backs up the team lead in his/her absence
- Ensure proper workload distribution in the team
- Acts as first point of escalation for team's scope
Projects and process optimization:
- Identifies bottle necks in (work) processes, provide proposals on improvement opportunities, ensure implementation after approval and track progress
- Is an active team member in the PtP community in resolving cross team issues, taking ownership in an E2E cross functional, optimized process
Governance and Stakeholder Management:
- Supports discussion with internal stakeholders through StP reviews, act as second level escalation point
- Builds a strong governance vertically within the team as well as horizontally across the different business units and process and control teams