Shift Manager

As the Shift Manager of a union workforce, you will delegate responsibilities to shift members while ensuring accuracy and efficiency. At the end of each shift, they ensure a smooth transition of responsibilities.

  • upholds and leads a continuous improvement mindset, maintains a safe work environment, and follows quality processes and the Compass Code of Conduct
  • prioritize meeting production schedule deadlines
  • problems during the shift are resolved promptly, and non-conformance is addressed.
  • committed to enhancing employee engagement, morale, and teamwork, promoting a positive work culture
Shift Manager

What we ask

Our organization values the contributions of individuals from diverse backgrounds who are passionate about making a positive impact. Our team is dedicated to working on meaningful projects that promote our mission of providing better nutrition to the world through our 'Nourishing by Nature' purpose. We believe each employee has a vital role in achieving this goal, and we prioritize all team members' personal growth and development.

Qualifications for this role include:

  • bachelor's degree in Engineering, Food Science/Food Safety, or a related field
  • at least three years of experience leading a team in a food/beverage/pharmaceutical manufacturing environment
  • strong verbal and written communication skills
  • proficiency in Microsoft Office applications
  • ability to make good judgments for on-the-spot problem-solving
  • experience in a Union environment leadership role is preferred

Additionally, the ideal candidate should have knowledge of:

  • continuous improvement initiatives
  • 5 S
  • Six Sigma

What we offer

Compensation and Benefits

FrieslandCampina Ingredients North America, Inc. offers a competitive salary in conjunction with a comprehensive benefits package and key learning and training opportunities for your growth and development because your development is not only good for your career; our products and customers also benefit from it. The mutual exchange of knowledge between colleagues is evident on the work floor; it is, after all, the most effective way to learn. FrieslandCampina offers a platform where you are the boss of your career and development. We are always looking for talents who are customer-focused, take responsibility for their work, and are continuously looking for opportunities to make a change. We can’t make a better world on our own, but we can do things that matter together.

FrieslandCampina Ingredients North America, Inc. is an equal-opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.  Below is our EEO Policy Statement. 

Friesland Campina Ingredients North America, Inc. provides all employees and applicants equal employment opportunities. In addition to federal law requirements, FCINA, complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities within the United States. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Annual salary starts at $75,000.00; education and experience may increase the annual salary.

Vacancy description


  • manage production activities on the floor, providing direction and communicating with key stakeholders
  • collaborate with cross-functional teams to optimize production schedules and targets, minimize downtime and unnecessary overtime
  • ensure health and safety, regulatory and quality protocols are always in place; proactively enforce compliance and intervene in non-compliance
  • develop the skill set of the team to perform the job effectively and efficiently; proactively provide feedback
  • manage the mindset and behavior of their shift and take corrective action as required
  • lead communications between all employees and be proactive with leading performance feedback
  • maintain inventory and ensure documentation of batch reports, OEE, and handover reports

As part of the site leadership team, actively participate in:

  • process improvement projects, committees, working groups, and reporting
  • employment matters (interviewing, training, coaching, leave of absence, etc.)
  • management of timecards, adjusting in compliance with CBA and company policies
  • monitor equipment performance and production KPIs/Metrics, analyze trends, and implement continuous improvement initiatives
  • enforce compliance related to Union CBA, regulatory, quality, company policies, SOPs
  • review and develop SOPs, training shifts and implement changes
  • proactively assist when and where needed
Staying true to who you really are, that is your starting point at FrieslandCampina. Because it is precisely by embracing our differences that we can grow together. We want to create a working environment that allows all employees to bring their best and authentic selves. If who we are suits you, but you're not sure if you're the best fit for the role, we still encourage you to apply so we can help you find the role that fits you best.

Team Details

Our location in Delhi, New York (with 100+ employees) focuses on producing a range of hydrolysates protein for infant & toddler nutrition, adult (performance, lifestyle, healthy aging, and medical), food, beverage, and pharmaceuticals. Our manufacturing facility operates within the Business Group Ingredients; we produce ingredients for several different domestic and international customers.

Working at FrieslandCampina Ingredients means that you contribute to a better world.

We are an affirmative action and equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.  

FrieslandCampina Ingredients North America, Inc. expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other protected classification under the law. Improper interference with the ability of FCINA’s employees to perform their job duties may result in discipline up to and including discharge.
Relocation and Visa sponsorship is not available. 

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JOB-ID: 51954 | Shift Manager, United States

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Hello , we’d like to ask you some questions.


Are you legally able to work in the United States without sponsorship?


Do you have a Bachelor's degree (Engineering, Food Science/Food Safety, or related study)?


Do you have experience of being in a supervisory role in a manufacturing or ingredient environment?

What experience do you have with GMPs, Food Defense, Sanitation, HACCP? Please specify which areas


Any experience working with Hydrolysates?


On a scale of 1 to 5 how would you rate your experience/knowledge of Microsoft Office software (Outlook, Word, Teams, PowerPoint, Excel)?


Do you possess a Continuous Improvement Mindset?


Would you consider yourself an extremely effective team player who can resourcefully contribute to team success?


Are you fast-learner comfortable in dynamic environment requiring continuous learning and operating with less than complete information?


Would your previous co-workers describe you as structured & well organized with an eye for detail and quality?


Do you have any work experience in a Unionized environment?


Do you have Lean, Six Sigma or Root Cause Analysis (RCA) experience?

What is your gender?

What is your ethnicity?

Are you a veteran?

Do you have a disability?

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