Partnerships & Operations Manager

Join our Systems organization to drive the growth of the organization and its successful system propositions, like Lattiz!

FrieslandCampina Professional (FC-P) is a customer-led organization, unleashing the full potential of the B2B world. FC-P aspires to become a world-class, global leader in dairy and plant-based value-added, ingredients and solutions, by servicing direct and indirect customers.

Expansion of our solutions business is recognized as one of the levers to realize this ambition. A new Systems organization is formed to carry out this responsibility for launching, driving and supporting existing and new system solutions in the markets across the globe.

Our solutions consist out of an appliance, product and a lock-in technology and are designed to solve specific customer pains across various channels and use moments.

As Manager Partnerships and Operations you will play an important role in development, support and running of Systems operations.

Partnerships & Operations Manager


  • Proven relevant (10y+) experiences in external suppliers management, including contracting, partnerships, routines, on-going activities.
  • Proven relevant (5y+) experiences in supply management within FMCG companies.
  • Experience in industrialization of new solutions or systems in the segment of durables.
  • Experience in new partnerships, OEMs and Quality Systems introductions; developing and engineering manufacturing lines.
  • Knowledge of Procurement and Financial Management.
  • Good knowledge of B2B equipment manufacturers within food industry.
  • Relevant experiences in Service providers contracting is a pro.


Key Competencies / mindset on expert level

  • Gathering & deriving insights (being relentlessly curious and maintaining comprehensive and current knowledge of the local markets, consumer and customers, anticipating future trends, and using their understanding to inform action)
  • Executing with rigor: Effectively delivering against focused plans, removing bureaucracy and coordinating where necessary
  • Collaborating to win: bringing people together and communicating with your team to create powerful outcomes
  • Acting with decisiveness: Acting with pace and decisiveness, giving others the confident to do the same
  • Influencing others: understanding and anticipating others’ needs and presenting mutually beneficial solutions, to create win-win relationships internally and externally.
  • Developing others: taking personal responsibility for the performance and development of their team, helping others when the opportunity arises and recognizing the value that different perspectives and cultures bring.
  • Growth mindset: we believe it is important to learn inch by inch by being innovative, experimenting and learning during the way.
  • Open & transparent: having an open and transparent culture will bring the best of people, where we commit to decisions and keeping each other accountable for it.


Amit kínálunk

  • Unique company culture of Dutch heritage and international presence  
  • We offer great work life balance, and competitive salary & benefits package so you can enjoy it 
  • Competitive pension scheme, holiday allowance of 8%, end year allowance 3%, bonus scheme, flexible working hours and the ability to work from home.
  • Diverse training and mentoring programs to help you grow on your own professional journey 
  • Exceptional support of cross disciplinary movement within the company to broaden your knowledge and growth paths  
  • A friendly and informal working environment, yet professional team members as sparring partners  
  • Autonomy and trust to create longer term impact that helps bring better nutrition to the world  
  • Free cheese and milk at lunch in the central office, and barista coffee to help you go through your working days with a lot of joy 

Pozíció bemutatás

You are end-responsible to provide reliable and fulfilling operation both to the external customers and internal functions. For appliances, processing unit, critical components and tooling you are the lead for the end-2-end customer supply chain. For the consumables you coordinate the end-2-end customer supply chain. Regarding contract management you are end responsible for delivering signed failure rate roadmaps and SLA fulfilment by the manufacturing partners. Last but not the least, you manage on-going business with critical manufacturing and service partners.

Other (content driven) main activities that are part of your role:

  • Being first point of contact of OEMs, manufacturing partners or critical suppliers
  • Be responsible for industrialization of new systems, appliances, sub-systems, new components, molds and tooling.
  • Be end-responsible for establishing the Quality Management Systems at suppliers.
  • Own cost base controlling
  • Develop and maintain relationships with key and strategic suppliers to facilitate strategic partnerships leading to innovations, sustainability and increase value.  
  • Manage the exiting legal framework and agreements with partners
  • Develop contingency plans and ensure these are in place in alignment with other disciplines

Next to the content of the position, you are also leading a team of direct and matrix reports. This means that your focus will balance between inspiring, leading and managing yours and cross-function, multi-disciplinary team members. As this is a newly set up organization, you are the co-owner of the transformation together with the rest of the leadership team. You are expected to act as the role-model of our growth mindset and open culture.

The Systems organization will be led by the Business Director Systems. This position is a part of the Leadership team, together with the following 5 positions: Business Development Manager, Manager Quality & Standards, Manager Development & Technology, Manager Installed Base & Services, and Manager Portfolio & Concept Marketing.

We offer you a great opportunity where you and your team can make a difference and have impact on development and running of our systems businesses. You will be a part of an exclusive team within Royal FrieslandCampina, which develops solutions for our customers to make the excellent drinks for the consumers.

Your team will manage 3 disciplines within operations:

  1. Procurement: manage negotiations, and supply-related topics, set up all the relevant agreements with the suppliers (License, JDA, Supply, SLA,), including Service Providers.
  2. Operations: manage Supply Chain -related operations for internal and external supply, last mile distribution for spares, RTM for appliances, services and spares.
  3. Partnerships: daily management of operations-related topics.

Further on, you will participate in further build-up of the Systems Organization within RFC, be exposed to different cultures and contexts, and work in an open and collaborative team environment.

Jelentkezzen most


Georgette Boers

1  / 
JOB-ID: 49266 | Partnerships & Operations Manager, Netherlands
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