Italian Speaker AR & Collections Specialist (SSC)
Italian Speaker AR & Collections Specialist (SSC)
Would you like to utilize your language skills while supporting world-class food products you cantruly connect to? Are you a solution-oriented people person who does not hesitate to pick up thephone in order to be effective? Added value, ownership, process improvement are not just terms foryou, but something you are keen on?If the answers are yes, this opportunity is for you!
Elvárásaink
At least 1-2 years of relevant experience in Accounts Receivable & Collection/Order to Cash/Customer Service field at an SSC or in multinational environment
Proficiency in English language and Italian language is a must
University or college degree is an advantage
SAP knowledge/experience is an advantage
Excellent communication, interpersonal and analytical skills
Proactive and outcome-focused attitude, eagerness to learn
Self-motivation
Strong stakeholder management and consultancy skills
Results-oriented and customer-oriented
Amit kínálunk
A wide range of benefits (cafeteria, home office and sustainable travel allowance, MetLife life- and accident insurance, Medicover package, All You Can Move sport pass)
Home office opportunity (3-4 days/week)
Opportunity to bring in your ideas and to develop further
Challenging tasks with real added value
Cheerful environment with colleagues from different cultures
Pozíció bemutatás
Managing the overdue invoices by contacting the customers and aligning within the sales organization
Coordinate the order release process triggered by overdues and exceeding credit limits
Handle customer queries and drive issue resolution
Reroute disputes, deducted by customers, within the organization for further follow-up
Business alignment meetings on overdue status, financial risks and procedures.
Reporting (daily, weekly and monthly reports) on relevant financial developments and KPI’s
Manage relationship with external and internal customers (3rd party customers, account managers, sales and finance leadership, customer service, supply team, warehouse etc.)
Manage customer ledger (up-to-date information about overdue items)
Maintain customer documentation
Initiate Continuous Improvement initiatives
Participate in Cross Functional Projects
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