Logistics Account Manager

Do you quickly overlook the entire supply chain and are you able to identify and solve bottlenecks decisively? Are you customer-focused and do you know how to sell logistical optimizations to and manage the roll-out of those with our customers? Are you able, together with internal stakeholders, to define and execute optimal logistical plans for your customers? FrieslandCampina Germany is looking for a Logistics Account Manager in Düsseldorf.

Logistics Account Manager

What we ask

As a Logistics Account Manager you have:

  • Degree in business administration, with a focus on Supply Chain;

  • At least 4 years of relevant working experience within Supply Chain in the FMCG or Retail where you gained a strong affinity with and broad knowledge of logistical processes; 

  • Substantial knowledge of the entire supply chain and its processes; 

  • Substantial knowledge of Microstrategy and PowerBI; 

  • Good communication skills and fluent in German and English;

  • An engaging personality with strong communication and stakeholder management skills; 

  • The following competencies: customer-oriented, result-driven, analytical, team player, pro-active, perseverant. 

What we offer

  • Hybrid form of work with the option to work at least 40% in the home office

  • A friendly corporate culture with flat hierarchies in a dynamic, motivated team and relaxed collegiality (we are all on a first-name basis)

  • An innovative and communicative open-space office concept

  • Attractive and performance-related remuneration, attractive social benefits, and company pension scheme

  • Benefits such as free parking, subsidization of Rheinbahn tickets, and free products to consume in our social area

  • Personal and professional development opportunities through our in-house academy

  • We give you trust and autonomy to generate long-term impact that contributes to better nutrition for the world;

Vacancy description

As Logistics Account Manager you are responsible for the optimal delivery to our German B2C customers.

You actively contribute to developing and realizing the (logistical) targets within the Customer Supply Chain team. Your work area entails the entire portfolio of fresh and ambient dairy as well as cheese and butter. You take care of an optimal balance between maximal customer-focused service and minimal logistical costs in close cooperation with your colleagues from the Customer Service team and other internal stakeholders such as Sales and several Supply Chain disciplines.


As a Logistics Account Manager you have periodic meetings with both the customers and internal stakeholders to develop the most efficient cooperation. You develop and maintain a strong relationship with your contacts. As Logistics Account manager you identify the internal processes, specific customer needs, and targets, to translate those to customer-focused action plans for logistical optimization. You track, evaluate, and report periodic logistical performance on customer level.

By setting up a constructive cooperation, you initiate improvements together with Sales. Supply Chain and other disciplines. Besides that you have a decisive role in making logistical agreements with the customers. Together with the Customer Services team, responsible for i.e. order processing, returns and complaints, you take care of excellent operational communication and execution towards our customers. To contribute to organizational growth and further professionalization, you play a role in several (multi-disciplinary) optimization projects. These evolve around themes like efficiency, sustainability, service level, and market development.


You play an important role in change management (implementation) in the field of logistics between FrieslandCampina and the customer or market in line with the commercial and Customer Supply Chain strategies.

Staying true to who you really are, that is your starting point at FrieslandCampina. Because it is precisely by embracing our differences that we can grow together. We want to create a working environment that allows all employees to bring their best and authentic selves. If who we are suits you, but you're not sure if you're the best fit for the role, we still encourage you to apply so we can help you find the role that fits you best.

Do you want to work with one of the largest dairy companies in the world? Here we work with multidisciplinary disciplines to make a real difference in the lives of millions of people by providing the very best nutrition. Fulfilling our purpose, better nutrition for the world, requires great efforts from many people. We believe that people as diverse as our nutritional offerings – including and not limited to gender, ethnicity, age, sexual orientation, religious belief, nationality, social background, disability and thinking style – enrich our lives and strengthen our business.

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JOB-ID: 51840 | Logistics Account Manager, Germany
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