Customer & Channel Transformation Lead

Do you want to be part of a small and fast learning team, working on commercial sprints of 2-3 months in our Opcos around the world?

ACE (Agile Commercial Execution) is the Commercial Transformation program of Consumer Dairy (and Specialized Nutrition). The FUA (Fighting Unit Acceleration) Team, and in the larger markets with Consultancy (Bain) support, conducts extensive data driven analysis of a Fighting Unit’s performance across 12 pre-defined commercial performance levers.The team works closely with diverse internal & external stakeholders to collect the data required for the analysis, perform the analysis itself and to derive the insights and hypothesis for improvement in conjunction with the Opco’s Senior Management.

At the end of an ACE Deep-dive (after 2-3 months), the FUA team leaves the Opco with clear imperative charters for the prioritized improvement areas, including a detailed plan for execution.

Customer & Channel Transformation Lead

What we ask

The ideal candidate should

  • have ~ 6-10 years experience in Sales (Customer & Channel Management and Shopper Marketing)

  • enjoy working together in sprints in a team setting with flat hierarchy

  • have good communication skills and enjoys to deploy them with stakeholders in the Opco and the BG

  • have high analytical skills and a good command of excel and power point; existing knowledge of Power BI or tableau is a plus

  • continuously be looking for new opportunities to make a difference and like to act as a change agent

  • works well under time pressure and deadlines

  • Be internationally mobile (stay away from home for ~4 weeks when travel resumes) so we can work on location together with our Opcos

What we offer

  • A fast learning curve on a broad set of commercial topics - no matter on what level you are performing already

  • Day-to-Day coaching by commercial professionals

  • Good exposure to (senior) management

  • Work experience abroad for a solid number of weeks a year (when Corona gets under Control)

  • Being part of a high performing team

  • A good choice of roles after ACE (from proven experience)

Vacancy description

You own and deliver the Customer /Channel scaler deep dive topics:

  • Constructive Partnering
  • Maximised Distribution
  • Perfect Visibility
  • Effective Promotions
  • Win Win trade Terms
  • Efficient Service Agreements

You are assigning tasks, analyses and deliverables to the Analysts of the FUA team, but are also keen to take up part of the analyses yourself

You lead the crafting of the customer scaler storyline supported with data-driven insights on the most granular level

You support the FUA lead in developing a cohesive overall FUA Deep Dive storyline that will be presented to the Opco and BG leadership.

You will be part of the FUA - Fighting Unit Acceleration - Team, a team flat in hierarchy and consisting of the Customer and Channel Scaler lead, the Brand Scaler lead as well as 4 Analysts.

The team will be managed by a dedicated FUA lead per Deep-dive and will report into the Program Director.

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JOB-ID: 43191 | Customer & Channel Transformation Lead, Netherlands
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