Systems Quality Management Expert
The Systems Organisation is part of the FrieslandCampina Professional Business Group. The Organisation is responsible for Systems, of which Lattiz! is our key brand. The key is the lock-in System which the team has recently set up and building towards the future with huge ambition. To fulfill this we are looking for a Systems Quality Management Expert.
The Systems Quality Management Expert is responsible for establishing, evolving, and delivering quality standards; ensuring customer satisfaction, safety, compliance; managing requirements and demands towards suppliers; performing validation and verification; collaborating with cross-functional teams, and driving continuous improvement to introduce and maintain high-quality standards and customer satisfaction.
Key Stakeholders: Head of quality systems, Head of Operations and Partnerships, Head of Service & Installed base, head of Development and Technology. Multiple quality functions within FCP and Make organizations.
What we ask
- Master’s degree, in technical disciplines.
- +5-7y in quality roles in the field of durables, ideally table-top appliances for B2B sector.
- Root cause analyses skills
- Certifications, 6 sigma, between discipline shifts is a pro.
- Experience in quality management system management, introduction.
- Experience in setting appliance/component/supplier quality standards
- Experience in performing integral quality delivery
- Experience in managing complaints and recalls
What we offer
- Unique company culture of Dutch heritage and international presence
- We offer great work life balance, and competitive salary & benefits package
- Depending on your experience, the salary for this role lies between €4.358 - €5.914 based on fulltime (38 hours);
- Workweek of 38 hours, competitive pension scheme, holiday allowance of 8%, end year allowance 4%, bonus scheme, flexible working hours and the ability to work from home.
- Diverse training and mentoring programs to help you grow on your own professional journey
- Exceptional support of cross disciplinary movement within the company to broaden your knowledge and growth paths
- A friendly and informal working environment, yet professional team members as sparring partners
- Autonomy and trust to create longer term impact that helps bring better nutrition to the world
- Free cheese and milk at lunch in the central office, and barista coffee to help you go through your working days with a lot of joy
- FrieslandCampina has a ‘fietsplan’
Vacancy description
The Systems Quality Management Expert will be focusing on:
- Integral Quality Standards and Management per System
- Consumable Quality management per System
- Appliance Quality Management per System
- Customer Satisfaction Management
- Change and Development Initiatives
- Risk Management, including hazard analysis and risk management